Account Manager: Drive Sales, Service & Growth

Rent-A-Center; Columbia (SC); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical, dental, vision, life &dis

Disability insurance

401(k) with company match

Flexible Spending & Health Savings

Job summary

Rent-A-Center is hiring an Account Manager to oversee a rental accounts portfolio, provide exceptional service, and drive account performance. You will manage deliveries and pickups while building strong customer relationships and promoting new rental agreements.

The role requires a high school diploma, 18+ years of age, a valid driver's license, and strong communication skills. Competitive starting hourly pay and comprehensive benefits are offered.

Qualifications

• High school diploma or equivalent.
• Must be 18 years of age or older.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1-6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments using account management tools.
• Complete routes for deliveries, pickups, and follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to safety and operational guidelines.

Skills

Customer service

Communication

Driver's license

Education

High school diploma or equivalent

Job description

Rent-A-Center is hiring an Account Manager to oversee a rental accounts portfolio, provide exceptional service, and drive account performance. You will manage deliveries and pickups while building strong customer relationships and promoting new rental agreements.

The role requires a high school diploma, 18+ years of age, a valid driver's license, and strong communication skills. Competitive starting hourly pay and comprehensive benefits are offered.