Bilingual Account Manager: Growth, Service & Collections

Rent-A-Center; Miami (FL); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical, dental, vision, life &dis

401(k) with company match

Flexible Spending & Health Savings

Job summary

Rent‑A‑Center is hiring for an Account Manager position in the United States. The role focuses on managing rental accounts, delivering exceptional customer service, and driving account performance through sales and timely collections.

The position requires a high school diploma, driving eligibility, and strong communication skills. It offers full-time hours, with a schedule that includes Monday through Saturday and Sunday off, plus a weekday off.

Qualifications

• Strong communication and customer service skills are required.
• High school diploma or equivalent is required.
• Eligibility to work and meet minimum age requirements.

Responsibilities

• Oversee an assigned portfolio of accounts and build strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet collection standards.
• Maintain account health and secure payment commitments using account management tools.
• Complete routes for deliveries, pickups, and follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all safety and operational guidelines.

Skills

Strong communication

Customer service

Education

High school diploma or equivalent

Job description

Rent‑A‑Center is hiring for an Account Manager position in the United States. The role focuses on managing rental accounts, delivering exceptional customer service, and driving account performance through sales and timely collections.

The position requires a high school diploma, driving eligibility, and strong communication skills. It offers full-time hours, with a schedule that includes Monday through Saturday and Sunday off, plus a weekday off.