Bilingual Account Manager: Growth & Customer Impact

Rent-A-Center; Las Cruces (NM); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) match

Job summary

Rent-A-Center in Las Cruces, NM is seeking an Account Manager to oversee an assigned portfolio, delivering exceptional customer service and driving account performance. The role includes completing deliveries and pickups, maintaining store standards, and conducting early-stage collections.

You will build strong customer relationships while selling new products, supporting sales growth, and adhering to RAC mission and core values. Full-time, in-store position with weekly pay and strong benefits.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Communication skills

Customer service

Education

High school diploma or equivalent

Job description

Rent-A-Center in Las Cruces, NM is seeking an Account Manager to oversee an assigned portfolio, delivering exceptional customer service and driving account performance. The role includes completing deliveries and pickups, maintaining store standards, and conducting early-stage collections.

You will build strong customer relationships while selling new products, supporting sales growth, and adhering to RAC mission and core values. Full-time, in-store position with weekly pay and strong benefits.