Bilingual Account Manager: Customer Service & Growth

Rent-A-Center

Greeley (CO)

On-site

USD 23,000 - 26,000

Full time

4 hours ago

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Benefits offered by this job

Weekly pay

401(k) with company match

Medical, dental, vision

Life & disability insurance

Paid time off

Flexible Spending Accounts

Growth opportunities

Job summary

Rent-A-Center is hiring for an Account Manager to oversee a portfolio of rental accounts, deliver outstanding customer service, and drive sales growth. The role involves collecting payments, coordinating deliveries and pickups, and maintaining store standards in a fast-paced environment.

The position requires a high school diploma, a valid driver's license, and a customer-focused mindset. It is a full-time in-store role with benefits and growth opportunities, including weekly pay and a strong

Qualifications

High school diploma or equivalent is required.
Strong communication and customer service skills are essential.
Ability to sell and build relationships with customers.

Responsibilities

Oversee an assigned portfolio of accounts and maintain strong customer relationships.
Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
Maintain account health and secure payment commitments using account management tools.
Complete routes for deliveries, pickups, and follow-ups.
Provide white-glove customer service in-store, over the phone, and in customers’ homes.
Contribute to sales growth and generate new rental agreements.
Safely transport, install, and handle merchandise.
Maintain showroom standards and company vehicles.
Adhere to all safety and operational guidelines.