Bilingual ABA Intake & Staffing Specialist (Remote)

House of Hearts ABA; Pembroke Park (FL); Remote; USD 28,000 - 34,000; Full time

Benefits offered by this job

Bonus packages

Tiered growth structure

Remote work

Job summary

House of Hearts ABA is seeking an Intake, Staffing, and Scheduling Specialist with at least 3 years of hands-on ABA therapy experience to manage client onboarding, staff scheduling, and case assignments. This 100% remote role requires fluency in Spanish and English and strong organizational skills.

You will work across intake, scheduling, and staffing functions, coordinating with BCBAs, RBTs, and families to ensure timely service initiation and optimal staffing.

Qualifications

• Minimum 3 years experience working in an ABA therapy setting with intake, staffing, and scheduling responsibilities.
• Strong organizational skills with exceptional attention to detail.
• Ability to work independently in a fully remote environment.
• Fluency in Spanish and English (Bilingual is strongly preferred).
• Excellent written and verbal communication skills.
• Proficiency with scheduling software, CRMs, and EHR platforms (ABA-specific software a plus).
• Strong problem-solving skills and ability to manage shifting priorities.

Responsibilities

• Client Intake: Serve as first point of contact, collect client info, verify insurance, explain intake process, confirm communication preferences, ensure documents are completed accurately and timely, clarify service options and timelines, assist Spanish-speaking families as needed.
• Scheduling Clients: Maintain master schedule, match clients with staff, coordinate with BCBAs, RBTs, and caregivers, adapt to changes and emergencies, confirm session times with families.
• Staffing Cases: Assign therapists to cases based on experience and location, monitor availability, fill open hours, report progress to leadership, work with hiring to ensure staffing.

Skills

Spanish language

English language

Organization

Communication

Remote work

Tools

Scheduling software

CRMs

EHR platforms

ABA software

Job description

House of Hearts ABA is seeking an Intake, Staffing, and Scheduling Specialist with at least 3 years of hands-on ABA therapy experience to manage client onboarding, staff scheduling, and case assignments. This 100% remote role requires fluency in Spanish and English and strong organizational skills.

You will work across intake, scheduling, and staffing functions, coordinating with BCBAs, RBTs, and families to ensure timely service initiation and optimal staffing.