Bikeshare System Reliability Technician I

CapMetro; Austin (TX); On-site; USD 30,000 - 39,000; Full time

Job summary

CapMetro's Bikeshare program relies on you to balance bicycles and keep e-bikes charged, perform simple field repairs, and remove defective equipment for workshop repair. You will evaluate asset condition, update status, and submit service requests for repairs or maintenance while engaging with customers for friendly assistance.

You will support special events, including nights, weekends, and holidays, and help maintain a safe, inclusive environment that makes Bikeshare an enjoyable place to

Qualifications

• High school diploma or GED.
• Two (2) years of experience with bicycle repair and use preferred.
• Valid driver’s license for past three years; Class B CDL preferred.
• Background check and MVR policy may apply; drug/alcohol testing as needed.
• Ability to pass agility test and physical exam.

Responsibilities

• Balance bicycles and keep e-bikes charged to maximize system usability.
• Provide simple repairs in the field and remove defective equipment for workshop repairs.
• Evaluate asset condition, update status, and submit service requests for repairs or maintenance.
• Engage with customers to offer friendly assistance.
• Support special events, including nights, weekends, and holidays.
• Maintain a safe, inclusive, and enjoyable Bikeshare environment.

Skills

Bicycle knowledge

Battery systems

Traffic laws

Independent work

Team collaboration

Communication

Education

High school diploma or GED

Job description

CapMetro's Bikeshare program relies on you to balance bicycles and keep e-bikes charged, perform simple field repairs, and remove defective equipment for workshop repair. You will evaluate asset condition, update status, and submit service requests for repairs or maintenance while engaging with customers for friendly assistance.

You will support special events, including nights, weekends, and holidays, and help maintain a safe, inclusive environment that makes Bikeshare an enjoyable place to