Bike Shop Lead Technician Manager

Mike's Bikes; Sausalito (CA); On-site; USD 39,000 - 43,000; Full time

Benefits offered by this job

Get paid to ride your bike!

Medical and dental benefits

Paid time off

401(k) plan with company matching

Tools, training, and team passionate |

Job summary

Mike’s Bikes in Sausalito, CA is hiring a Bicycle Technician Manager to lead our service department and deliver exceptional customer experiences. You will schedule tech staff, oversee repairs, and coach your team to hit shop goals while upholding safety standards.

You bring 3+ years of race-level bicycle maintenance, strong communication, and leadership capabilities. This on-site role offers competitive pay, benefits, and a chance to grow with a community-forward bike shop.

Qualifications

• 3+ years of race-level bicycle maintenance experience.
• Excellent communication and problem-solving skills.
• Ability to lead and coach a team of technicians.

Responsibilities

• Assist the General Manager with scheduling tech staff.
• Assist buyers with product maintenance and inventory.
• Conduct performance reviews of tech staff annually.
• Increase productivity by booking and staffing effectively.
• Greet customers, provide clear estimates, and notify when bikes are ready.
• Lead and coach staff to hit shop goals and maintain safety standards.
• Manage warranties, shipping procedures, and department inventory.

Skills

Bike maintenance

Customer service

Leadership

Job description

Mike’s Bikes in Sausalito, CA is hiring a Bicycle Technician Manager to lead our service department and deliver exceptional customer experiences. You will schedule tech staff, oversee repairs, and coach your team to hit shop goals while upholding safety standards.

You bring 3+ years of race-level bicycle maintenance, strong communication, and leadership capabilities. This on-site role offers competitive pay, benefits, and a chance to grow with a community-forward bike shop.