Bike Service Technician — Learn, Repair, Delight Riders

Trek; Lancaster (Lancaster County); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

401(k) with match

Employee discounts on all product

Deep partner retail discounts

ESOP

Job summary

Trek is seeking a Service Technician to care for bikes, troubleshoot repairs, and service a variety of bikes. You will gain hands-on experience with new models before reaching customers and build lasting relationships with people who rely on their gear.

Great customer service is essential, with a willingness to learn, a team-oriented attitude, and strong communication. Training is provided if you’re new to mechanical work, making this a welcoming entry path for enthusiasts.

Qualifications

• Customer service chops and hospitality mindset.
• Willingness to learn and grow as a technician.
• Training provided if you don't have prior mechanic experience.

Responsibilities

• Troubleshoot repairs and service all kinds of bikes.
• Hands-on work with brand new models before they hit the sales floor.
• Build relationships with customers who trust you to keep their gear running flawlessly.

Job description

Trek is seeking a Service Technician to care for bikes, troubleshoot repairs, and service a variety of bikes. You will gain hands-on experience with new models before reaching customers and build lasting relationships with people who rely on their gear.

Great customer service is essential, with a willingness to learn, a team-oriented attitude, and strong communication. Training is provided if you’re new to mechanical work, making this a welcoming entry path for enthusiasts.