Big Sky Concierge & Mountain Access Lead

Yellowstone Club; Big Sky (MT); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Free transportation to and from Bozema

Discounted Ski Pass

401k eligibility and bi-weekly match

Job summary

Yellowstone Club is hiring a Concierge Assistant Manager & Mountain Access Specialist in Big Sky, Montana. The role oversees daily operations of Concierge and Mountain Access, supervising staff and ensuring exceptional guest experiences year-round.

Starting at $65,000 annually, the position requires strong hospitality knowledge, leadership, and cross-department coordination with security, transportation, and ski operations to maintain top-tier service for Members and guests.

Qualifications

• Associate degree or equivalent course work.
• 4+ years of experience in the Hotel Hospitality industry.
• 2+ years of supervisory experience.

Responsibilities

• Ensure that each Member and guest receives outstanding service in a friendly environment.
• Empower total Member satisfaction and professional representation of Yellowstone Club.
• Understand and apply property safety and security procedures.

Skills

Guest service excellence

Supervisory experience

Communication skills

Education

Associate degree or equivalent course work

Bachelor’s degree in Hospitality or related field

Tools

TEI (Total E Integrated)

Salesforce

Smartsheet

Jotform

Job description

Yellowstone Club is hiring a Concierge Assistant Manager & Mountain Access Specialist in Big Sky, Montana. The role oversees daily operations of Concierge and Mountain Access, supervising staff and ensuring exceptional guest experiences year-round.

Starting at $65,000 annually, the position requires strong hospitality knowledge, leadership, and cross-department coordination with security, transportation, and ski operations to maintain top-tier service for Members and guests.