BI Solutions Analyst (SQL/SSRS) - Production Support

Heitman; Chicago (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

Heitman in Chicago is looking for a support professional to provide second line support for various internal systems and third-party applications. The role involves developing custom solutions using the Microsoft BI Stack (SSRS) and interacting with users to resolve issues.

The ideal candidate has 1-3 years of relevant experience, a Bachelor's degree in IT or related field, and good knowledge of SQL. Strong analytical and problem-solving skills are essential, as well as the ability to document requirements effectively.

Qualifications

• 1-3 years relevant experience supporting applications in a production environment.
• Ability to document requirements, processes, and functional specifications using Visio.
• Ability to manage time and priorities effectively in a fast-paced environment.

Responsibilities

• Provide second line of support for various internal and third party systems.
• Develop custom solutions using Microsoft BI Stack (SSRS).
• Interact with users and vendor Helpdesk to raise and resolve issues.

Skills

Analytical skills

Problem-solving

SQL

Microsoft BI Stack (SSRS)

VBA

VB.NET

SSIS

SSAS

Visio

Interpersonal skills

Education

Bachelor's degree in IT, Computer Science, Software Engineering, or related discipline

Tools

SQL Business Intelligence Platform (SSRS)

Yardi

Argus

Job description

Heitman in Chicago is looking for a support professional to provide second line support for various internal systems and third-party applications. The role involves developing custom solutions using the Microsoft BI Stack (SSRS) and interacting with users to resolve issues.

The ideal candidate has 1-3 years of relevant experience, a Bachelor's degree in IT or related field, and good knowledge of SQL. Strong analytical and problem-solving skills are essential, as well as the ability to document requirements effectively.