Bi-Lingual Licensed Medicare Telesales Representative

Keystone Advisors; Houston (TX); Remote; USD 40,000 - 70,000; Full time

Job summary

Join a fast-growing company that is redefining the health insurance industry! As a Bilingual licensed Medicare Telesales professional, you will play a crucial role in driving new customer growth while ensuring an exceptional customer experience. This permanent full-time position offers a dynamic work environment and the opportunity to make a significant impact. You'll be supported by a dedicated team, and your efforts will help set new benchmarks in the industry. With a focus on professional development and a fun workplace culture, this role is perfect for those eager to advance their careers in a stable and recession-proof industry. If you're passionate about helping others and thrive in a competitive environment, we want to hear from you!

Benefits

Paid time off

Generous paid Holidays

Quarter Company Events

On The Job Training

Yoga Room/Meditation

Pickleball courts

Golf Simulator

Doggie Day care

Qualifications

• Active Group 1- Life and Health Insurance Licenses required.
• 3+ years’ experience in customer service or sales.

Responsibilities

• Answer inbound sales calls and assist customers with product inquiries.
• Make outbound calls to prospective clients and promote company products.

Skills

Bilingual (Spanish/Vietnamese)

Customer Service Skills

Sales Skills

Communication Skills

Empathy and Patience

Multi-tasking

Education

High School Diploma

College Degree or Equivalent Work Experience

Tools

CRM Systems

Microsoft Suite Products

Job description

Job Summary

Keystone is a fast-growing company seeking top talent employees. If you want to be part of a team with a purpose, Keystone may be right for you. We are seeking Bilingual licensed Medicare Telesales professionals to have a pivotal role assisting the company achieve our goal of new customer growth while maintaining an exceptional customer experience and setting a new benchmark in the industry. You will be responsible for promoting our products and services to new potential customers while being supported by the Keystone Advisors team. This is a permanent full-time position plus bonus & commissions!

Company Benefits

• Paid time off, Generous paid Holidays
• Quarter Company Events
• Open Fun/Friendly Environment / Company Events
• On The Job Training
• Office amenities: Yoga Room/Meditation, Pickleball courts, Golf Simulator, and Doggie Day care

Qualifications/Requirements

• High School Diploma
• Active Group 1- Life and Health Insurance Licenses
  • Maintain CE to ensure active license status
• Clear a State required background check to obtain and maintain license
• Strong knowledge in CRM systems and Microsoft suite products; required a college degree or equivalent work experience
• 3+ years’ experience in customer service, sales, and/or healthcare related industry
• Clear an employer background check
• High sales conversion rates
• Needs to be bilingual Spanish/Vietnamese

Duties & Responsibilities

• Answer inbound sales calls from customers interested in learning about our products and services
• Make outbound calls to prospective clients and leads
• Discuss and assist customer needs and match the most suitable plan and promotion
• Promote company products on each call
• Handle calls professionally, meeting company regulatory and compliance standards
• Accurately document interaction details
• Meet key performance indicators (sales calls, sales process, call quality, and product selection)
• Stay educated on corporate initiatives, market changes, and process changes
• Other duties as assigned

Telecommuting Requirements

• Required to have a dedicated work area established that is separate from other living areas and provides information privacy
• Ability to keep all company sensitive documents secure (if applicable)

Knowledge, Skills, Abilities, & Experience

• Self-motivated; upbeat attitude with high energy level
• Excellent customer service skills
• Excellent verbal, written communication, and interpersonal skills
• Empathy and patience
• Ability to multi-task
• Passion to succeed, with a competitive spirit
• Bilingual mandatory

Keystone Advisors Overview

We are experts in the health insurance market with a Top 3 National Ranking. Our team gives their best to match our clients’ needs. We are proud of helping thousands of Americans to find peace of mind and economic stability. Even though many things have changed throughout the decades, one thing remains the same: We are the key to finding the right health plan for our clients and customers. Keystone provides the opportunity for career advancement in the Healthcare and Health Insurance Industries. This is a stable industry - recession proof!