Bi-Lingual Licensed Medicare Telesales Representative Onsite

Keystone Advisors; Houston (TX); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is on the lookout for Bilingual licensed Medicare Telesales professionals to join their dynamic team. This permanent full-time role offers a chance to make a significant impact on customer growth while ensuring an exceptional experience. You'll be at the forefront of promoting innovative health insurance solutions to potential customers, all while being supported by a vibrant team. With a focus on personal and professional development, this position not only promises competitive compensation but also a range of exciting company perks, including a fun work environment with unique amenities. Join a stable and recession-proof industry that values your contributions and offers opportunities for advancement.

Benefits

Paid time off

Generous paid Holidays

Quarter Company Events

On The Job Training

Yoga Room/Meditation

Pickleball courts

Golf Simulator

Doggie Day care

Qualifications

• 3+ years of experience in customer service or sales within the healthcare industry.
• Active Group 1- Life and Health Insurance Licenses required.

Responsibilities

• Answer inbound sales calls and assist customers with product inquiries.
• Promote company products and handle calls professionally.

Skills

Customer Service Skills

Sales Skills

Bilingual (Spanish/Vietnamese)

Communication Skills

Multi-tasking

Education

High School Diploma

College Degree or Equivalent Work Experience

Tools

CRM Systems

Microsoft Suite Products

Job description

Job Summary

Keystone is a fast-growing company seeking top talent employees. If you want to be part of a team with a purpose, Keystone may be right for you. We are seeking Bilingual licensed Medicare Telesales professionals to have a pivotal role assisting the company in achieving our goal of new customer growth while maintaining an exceptional customer experience and setting a new benchmark in the industry. You will be responsible for promoting our products and services to new potential customers while being supported by the Keystone Advisors team. This is a permanent full-time position plus bonus & commissions!

Company Benefits

• Paid time off, Generous paid Holidays
• Quarter Company Events
• Open Fun/Friendly Environment / Company Events
• On The Job Training
• Office amenities: Yoga Room/Meditation, Pickleball courts, Golf Simulator, and Doggie Day care

Qualifications/Requirements

• High School Diploma
• Active Group 1- Life and Health Insurance Licenses
  • Maintain CE to ensure active license status
• Clear a State required background check to obtain and maintain license
• Strong knowledge in CRM systems and Microsoft suite products. Required a college degree or equivalent work experience
• 3+ years’ experience in customer service, sales, and/or healthcare related industry
• Clear an employer background check
• High sales conversion rates
• Needs to be bilingual Spanish/Vietnamese

Duties & Responsibilities

• Answer inbound sales calls from customers interested in learning about our products and services
• Outbound Calls to prospective clients and leads.
• Discussing and assisting customer needs and matching the most suitable plan and promotion
• Promoting company products on each call
• Handling calls professionally, meeting company regulatory and compliance standards
• Accurately documenting interaction details
• Meeting key performance indicators (sales calls, sales process, call quality, and product selection)
• Staying educated on corporate initiatives, market changes, and process changes
• Other duties as assigned

Knowledge, Skills, Abilities, & Experience

• Self-motivated; upbeat attitude with high energy level
• Excellent customer service skills
• Excellent verbal, written communication, and interpersonal skills
• Empathy and patience
• Ability to multi-task
• Passion to succeed, with a competitive spirit
• Bilingual mandatory

Keystone Advisors Overview

We are experts in the health insurance market with a Top 3 National Ranking. Our team gives their best to match our clients’ needs. We are proud of helping thousands of Americans to find peace of mind and economic stability. Even though many things have changed throughout the decades, one thing remains the same: We are the key to finding the right health plan for our clients and customers. Keystone provides the opportunity for career advancement in Healthcare and Health Insurance Industries. This is a stable industry - recession proof!