BI & Insights Lead, Home Channel Strategy

Lavazza North America Inc; West Goshen Township (PA); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

401K Package

Employee Assistance Program

Hybrid Work Schedule

Ability to be barista certified

Tuition Reimbursement

Performance Development Plans

Employee Discounts

Flexible business casual dress code --

Free coffee, anytime!

Job summary

Lavazza North America Inc. is seeking an Associate Manager, Commercial Strategy & Insights - Home, to lead BI analytics and reporting across U.S. Retail and eCommerce.

You will translate syndicated and internal data into actionable insights, partnering with Commercial Strategy, Customer Development, and HQ teams to optimize go-to-market plans. You will own the Home Channel reporting ecosystem, develop scalable dashboards in Power BI, and support executive-ready insights and presentations.

Qualifications

• Bachelor’s degree in Business, Analytics, Marketing, Finance, or a related field.
• Minimum of 3 years of experience in commercial strategy, category management, business intelligence, customer analytics, or a related field; preferably in a CPG industry.
• Advanced proficiency with Nielsen (NIQ) and/or Circana, Excel, Power BI, syndicated and customer data, data validation and quality assurance, and insight storytelling.
• Experience with Amazon and eCommerce analytics, Numerator, retailer point-of-sale data, and pricing or promotion analytics is preferred.
• Demonstrated ability to translate complex analyses into clear commercial recommendations and communicate effectively with senior stakeholders and cross-functional partners.
• Ability to review and interpret detailed data, maintain accuracy and attention to detail, manage multiple priorities and deadlines, and exercise sound judgment in a fast-paced business environment.
• Ability to communicate and collaborate effectively with cross-functional partners and senior stakeholders through written communications, virtual meetings, presentations, and in-person discussions.

Responsibilities

• Lead end-to-end analysis of Home Channel performance across U.S. Retail, Canada, and eCommerce, identifying drivers related to distribution, velocity, assortment, pricing, and promotion.
• Integrate syndicated, customer, eCommerce, sell-in, sell-out, and internal data to diagnose performance trends, forecast risks, and commercial opportunities.
• Translate complex data into actionable insights, recommendations, and clear business narratives that guide customer, channel, and commercial decision-making.
• Own and continuously improve the Home Channel reporting ecosystem, including scalable dashboards, standardized measures, reporting hierarchies, calculation logic, data validation, and user acceptance testing.
• Serve as the primary Home Channel business partner to HQ BI teams for Power BI solutions, semantic models, and automated reporting capabilities.
• Lead analytical development for local and HQ business reviews, partnering with the Senior Manager to define critical business questions and deliver executive-ready insights and visuals.
• Build eCommerce and Amazon analytical capabilities by developing performance reporting and connecting digital and retail results.
• Evaluate new product development, pricing, promotion, assortment, and distribution opportunities by validating business-case assumptions.
• Establish post-launch performance measurement and collaborate with stakeholders to recommend corrective actions and improve outcomes.

Education

Bachelor’s degree in Business, Analytics, Marketing, Finance, or a related field

Tools

NIQ/Circana

Excel

Power BI

Syndicated data

Amazon analytics

Job description

Lavazza North America Inc. is seeking an Associate Manager, Commercial Strategy & Insights - Home, to lead BI analytics and reporting across U.S. Retail and eCommerce.

You will translate syndicated and internal data into actionable insights, partnering with Commercial Strategy, Customer Development, and HQ teams to optimize go-to-market plans. You will own the Home Channel reporting ecosystem, develop scalable dashboards in Power BI, and support executive-ready insights and presentations.