BI & Data Platform Operations Lead

Cognizant; Hartford (CT); On-site; USD 115,000 - 133,000; Full time

Job summary

Cognizant is seeking a Business Intelligence and Data Integration Platform Administrator for a full-time opportunity in Hartford, CT. This role will be based in our Hartford office and will serve as the primary onsite contact for BI, data integration, and analytics platforms.

You will coordinate daily operations across business users, data engineers, BI developers, offshore support teams, and platform vendors, while monitoring health, performance, and capacity to meet SLAs.

Qualifications

• Primary onsite point of contact for BI, Data Integration, and Analytics platforms.
• Coordinate daily operational activities between business users, data engineers, BI developers, offshore support teams, and platform vendors.
• Monitor health, performance, availability, and capacity of BI and Data Integration platforms to ensure SLA compliance.
• Manage user provisioning, access controls, security groups, workspace administration, and RBAC permissions.
• Oversee data pipeline operations, ETL/ELT job monitoring, workflow scheduling, and batch processing.
• Lead incident management, coordinate issue resolution, and communicate with stakeholders.
• Perform root cause analysis on data failures and platform outages to prevent recurrence.
• Coordinate production deployments, upgrades, patching, and release activities.
• Ensure data platform security, governance, compliance, and audit requirements are met.
• Monitor data quality, refresh schedules, warehouse utilization, and integration service performance.
• Collaborate with cloud, infrastructure, database, and network teams to resolve cross-platform dependencies.
• Develop and maintain runbooks, knowledge articles, and platform documentation.
• Generate operational dashboards and executive status updates; identify automation opportunities and improve stability.

Responsibilities

• Onsite BI and data integration platforms oversight and day-to-day operation responsibilities.
• Collaborate with business users, engineering, offshore teams, and vendors to ensure smooth workflows.

Job description

Cognizant is seeking a Business Intelligence and Data Integration Platform Administrator for a full-time opportunity in Hartford, CT. This role will be based in our Hartford office and will serve as the primary onsite contact for BI, data integration, and analytics platforms.

You will coordinate daily operations across business users, data engineers, BI developers, offshore support teams, and platform vendors, while monitoring health, performance, and capacity to meet SLAs.