Business Intelligence and Data Integration Platform Administrator

Cognizant; Hartford (CT); On-site; USD 115,000 - 133,000; Full time

Job summary

Cognizant is seeking a Business Intelligence and Data Integration Platform Administrator for a full-time opportunity in Hartford, CT. This role will be based in our Hartford office and will serve as the primary onsite contact for BI, data integration, and analytics platforms.

You will coordinate daily operations across business users, data engineers, BI developers, offshore support teams, and platform vendors, while monitoring health, performance, and capacity to meet SLAs.

Qualifications

• Primary onsite point of contact for BI, Data Integration, and Analytics platforms.
• Coordinate daily operational activities between business users, data engineers, BI developers, offshore support teams, and platform vendors.
• Monitor health, performance, availability, and capacity of BI and Data Integration platforms to ensure SLA compliance.
• Manage user provisioning, access controls, security groups, workspace administration, and RBAC permissions.
• Oversee data pipeline operations, ETL/ELT job monitoring, workflow scheduling, and batch processing.
• Lead incident management, coordinate issue resolution, and communicate with stakeholders.
• Perform root cause analysis on data failures and platform outages to prevent recurrence.
• Coordinate production deployments, upgrades, patching, and release activities.
• Ensure data platform security, governance, compliance, and audit requirements are met.
• Monitor data quality, refresh schedules, warehouse utilization, and integration service performance.
• Collaborate with cloud, infrastructure, database, and network teams to resolve cross-platform dependencies.
• Develop and maintain runbooks, knowledge articles, and platform documentation.
• Generate operational dashboards and executive status updates; identify automation opportunities and improve stability.

Responsibilities

• Onsite BI and data integration platforms oversight and day-to-day operation responsibilities.
• Collaborate with business users, engineering, offshore teams, and vendors to ensure smooth workflows.

Job description

Cognizant is seeking a Business Intelligence and Data Integration Platform Administrator for a full-time opportunity in Hartford, CT. This role will work out of our office in Hartford, CT.

What you'll do in the role:

• Serve as the primary onsite point of contact for Business Intelligence (BI), Data Integration, and Analytics platforms.
• Coordinate daily operational activities between business users, data engineering teams, BI developers, offshore support teams, and platform vendors.
• Monitor the health, performance, availability, and capacity of BI and Data Integration platforms to ensure SLA compliance.
• Manage user provisioning, access controls, security groups, workspace administration, and role-based permissions.
• Oversee data pipeline operations, ETL/ELT job monitoring, workflow scheduling, and batch process execution.
• Lead incident management activities, coordinate issue resolution, and provide timely communication to business stakeholders.
• Perform root cause analysis on data failures, report discrepancies, integration issues, and platform outages to prevent recurrence.
• Coordinate production deployments, platform upgrades, patching, and release activities with development and infrastructure teams.
• Ensure data platform security, governance, compliance, and audit requirements are consistently met.
• Monitor data quality, data refresh schedules, warehouse utilization, and integration service performance.
• Collaborate with cloud, infrastructure, database, and network teams to resolve cross-platform dependencies and optimize performance.
• Develop and maintain operational runbooks, knowledge articles, support procedures, and platform documentation.
• Generate operational dashboards, service metrics, platform utilization reports, and executive status updates. Identify automation opportunities, drive continuous improvement initiatives, and enhance platform stability, scalability, and operational efficiency.
• Support disaster recovery, failover testing, backup validation, and business continuity activities for analytics and integration platforms.
• Provide technical leadership and operational guidance to offshore support teams, ensuring high-quality support and adherence to support processes.

The salary range for this role is between $115,000 and $133,000 depending on skills and qualifications of the candidate. Applications