BH Program Manager II - Intake and Engagement Team - FT (Mon-Fri, 8:00am - 4:30pm)

Truman Medical Centers; United States; Presencial; USD 70 000 - 90 000; Tempo integral

Resumo da oferta

Truman Medical Centers is looking for a Program Manager II to lead our Intake & Engagement Department in Kansas City, Missouri. This full-time role involves overseeing daily service delivery, ensuring compliance, and leading a diverse team to deliver top-notch behavioral health services.

Qualified candidates should possess a Master’s or Doctorate in a relevant field and two years of experience in behavioral health. Excellent communication skills and the ability to collaborate with diverse teams are essential for this position.

Qualificações

• Two years of experience, including at least one year in behavioral health.
• Must be a Qualified Mental Health Provider.
• Excellent verbal and written communication skills.

Responsabilidades

• Oversee daily service delivery and compliance with guidelines.
• Lead and coordinate with external agencies for service delivery.
• Ensure assessments meet clients' needs and preferences.

Conhecimentos

Leadership

Client-centered assessment

Compliance knowledge

Excellent communication skills

Formação académica

Master's or Doctorate in social work, psychology, counseling, or related field

Descrição da oferta de emprego

BH Program Manager II – Intake & Engagement Team (Full Time)

Location: 101 Truman Medical Center, UH Behavioral Health, Kansas City, Missouri

Schedule: Monday–Friday, 8:00AM – 4:30PM (40 hours per week)

Job Description

We are seeking a Program Manager to lead our Intake & Engagement Department, which serves as the front door to our outpatient behavioral health services. This role provides leadership, oversight, and support to staff responsible for intake, assessment, and engagement of clients entering services. The Program Manager will also provide direct clinical care as needed to support client access and service delivery.

Key Responsibilities

• Client Services & Program Management: Oversee daily service delivery, ensuring everything runs smoothly, with the possibility of 24/7 service duties.
• Compliance: Ensure all operations follow corporate, funder, departmental, and program guidelines.
• Leadership & Collaboration: Lead your team and coordinate with external agencies to deliver top‑notch services.
• Client‑Centered Assessment: Ensure assessments are in line with clients' needs, preferences, and goals.
• Planning & Strategy: Guide the team in using participatory planning methods and help implement plans that achieve the best results.
• Team Growth: Identify opportunities to improve services and provide professional development for your team members.
• Behavioral Health Services: Ensure individuals with complex behavioral health needs get the support they need to thrive in the community.
• Performance Improvement: Regularly assess and enhance care and service delivery, ensuring alignment with UHBH’s strategic plan.
• Continual Learning: Keep up with the latest knowledge and trends through ongoing education and professional involvement.
• Team Leadership & Client Care: Lead by example, ensuring services meet clients' physical, emotional, educational, and safety needs.
• Certifications & Compliance: Make sure all team members maintain their required certifications, licenses, and the necessary documentation.
• Quality & Safety: Promote a culture of quality, safety, and cultural awareness within the department.
• Professionalism: Maintain a helpful and professional attitude toward patients, visitors, and colleagues.
• Regulatory Compliance: Stay current on relevant regulations and comply with the Corporate Compliance Plan, including required training and activities.

Required Qualifications

• Education: Master’s or Doctorate in social work, psychology, counseling, or a related field (for hires after July1,2023).
• Licensure: Must be a Qualified Mental Health Provider (e.g., RN, Social Worker, Licensed Counselor).
• Experience: Two years of experience, including at least one year in behavioral health.
• Missouri Licensure: Must be licensed or eligible for licensure in Missouri.
• Communication Skills: Excellent verbal and written communication skills, with a focus on working well with diverse teams and clients.
• Specialized Licensure: Staff with a Master’s in social work must hold MO LMSW or higher.
• Driving Requirements: If driving is part of the job, you must meet the Fleet Driving Safety and Compliance Policy.
• Ongoing Training: Complete required training during orientation and as part of continued employment.

University Health (UH) is committed to being a leader in providing a culturally inclusive workplace for our employees. UH is an equal opportunity employer. We value and celebrate our differences. We are committed to equal employment opportunity regardless, but not limited to race, ethnicity, religion, beliefs, sex (including pregnancy, gender identity and expression, sexual orientation), national origin, ancestry, language, age, citizenship, genetic information, marital status, socioeconomic status, literacy, disability, mobility, abilities, veteran status and any other category protected by applicable law.