BFSI ServiceNow Presales Lead

Cadreforce; Edison (NJ); Hybrid; USD 154,000 - 237,000; Full time

Benefits offered by this job

8% bonus

Job summary

Cadreforce is recruiting a presales leader with deep ServiceNow expertise to drive solution development for banking, FS and insurance opportunities. You will craft customer-specific strategies, respond to proposals, and manage a dynamic pipeline with cross-functional teams to shape integrated solutions.

Ideal candidates bring 10+ years IT experience including 5+ years in ServiceNow and 2+ years in presales.

Qualifications

• 10+ years IT experience with 5+ years in ServiceNow ecosystem and 2+ years in presales/solutions.
• Deep knowledge of ServiceNow platform, greenfield and re-platforming implementations.
• Familiar with operating models (MSP/Direct, centralized/federated) and ITSM/ITOM/ITAM.

Responsibilities

• Lead ServiceNow presales and solution development for banking, FS and insurance opportunities.
• Develop customer-specific solution strategies and value propositions; respond to proposals.
• Build and manage a robust opportunity pipeline toward total contract value targets.
• Coordinate customer-facing teams, technology specialists and delivery leaders.
• Develop solution materials and success stories; advise strategic customers and participate in governance.
• Collaborate with ServiceNow partners and field-sales teams on joint pursuits.

Skills

ServiceNow platform

Presales experience

Solution development

Banking/FSI domain knowledge

AI awareness

Team collaboration

Education

ServiceNow certification

Tools

ServiceNow ecosystem tools

CRM / Proposal tools

AIOps tools

Job description

Help financial-services organizations turn complex business challenges into practical ServiceNow solutions. Cadreforce is recruiting for a global technology services and consulting client seeking a presales leader who combines platform depth, advisory skills and a commercial perspective.

What you will do

• Lead ServiceNow presales and solution development for banking, financial services and insurance opportunities, spanning enterprise functions and front-, middle- and back-office operations.
• Develop customer-specific solution strategies and value propositions; prepare and present responses to proposals and proactive opportunities.
• Build and manage an opportunity pipeline and work toward total contract value targets.
• Bring together customer-facing teams, technology specialists and delivery leaders to shape integrated solutions.
• Develop solution materials and success stories, advise strategic customers and participate in delivery governance.
• Collaborate with ServiceNow partner and field-sales teams on joint pursuits and customer engagement.

What you bring

• 10+ years of IT experience, including 5+ years in the ServiceNow ecosystem and 2+ years in presales and solutions.
• Deep knowledge of the ServiceNow platform, greenfield and re-platforming implementations, and operating models such as managed service provider/direct and centralized/federated approaches.
• Extensive non-IT product experience such as HRSD, CSM, IRM, SecOps or FSO, alongside an ITxM background such as ITSM, ITOM or ITAM.
• ServiceNow certification and accreditation, with relevant consulting/advisory experience.
• Understanding of AI, generative AI and agentic AI architectures and use cases; familiarity with competing or adjacent enterprise products.
• Knowledge of SaaS offerings, business models and alliances; ability to collaborate across a matrix and an onshore/offshore model.

Preferred background

• Banking, financial services or insurance background.
• Additional depth across ServiceNow non-IT products, CMDB, Discovery, AIOps, ITAM or enterprise architecture.
• Strong ServiceNow consulting and advisory experience.

Location and compensation

Full-time. Edison, New Jersey, hybrid. The hiring team will also consider candidates seeking remote work. Travel: approximately 25%.

Annual salary: $153,600–$237,200 USD.

An 8% bonus is identified in the recruiter's role brief; detailed eligibility and terms will be discussed during the process.