Beverage & Spirits Expert

The Winn-Dixie Company; Gainesville (FL); Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

The Winn-Dixie Company in Gainesville, FL seeks a customer-focused associate to assist customers, responsibly serve beer and wine, and maintain a welcoming store atmosphere. You will handle cash, operate the POS, and advise on beverage selections to boost sales while ensuring compliance with alcohol laws.

Responsibilities include maintaining department standards, processing orders, assisting with product knowledge, and providing friendly, efficient service to shoppers throughout the store.

Qualifications

• Must be 21 years of age.
• TIPS Training required prior to position start date.
• Proficient with office, front end systems and equipment; basic math skills.
• Proficient computer skills.
• Compliance with all company policies and procedures.
• Ability to read, write, and speak English proficiently.
• High standard of integrity and reliability.
• Authorization to work in the United States or the ability to obtain the same.
• Successful completion of pre-employment drug testing and background check.

Responsabilités

• Sells alcoholic beverages according to the standards of both the law and our company. Checks identification for age verification, identifying customers who should not be served additional alcohol and monitoring customers to assist in the prevention of open containers leaving the store.
• Maintains first-rate retail operations standards throughout the department. Stocks, rotates department products daily, and conducts date checks to ensure freshness of products in accordance with specialized date checking processes. Ensures fresh department discard transactions are performed daily. Restocks and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. Operates department equipment and tools and ensure they are working appropriately. Monitors machines ensuring enough soda syrup, ice and coffee are available. Ensures signs, prices, and shelf labels are accurate and maintained in all departments. Conducts test scans on categories of merchandise to ensure price accuracy, description, department and taxability. Maintains a well merchandised area and maintains plan-o-grams. Keeps work area clean, orderly and free from safety hazards. Reports faulty equipment and hazards to management.
• Prepares beverages for store patrons, including beer and wine. Completes sales of cups for customers to use for hot and cold drinks. Advises customers on wine, beer and coffee selections and storage. Maintains an efficient and organized method of receiving and processing customer orders. Provides continuous attention to customer needs; greets, assists and thanks customers in a prompt, courteous and friendly manner. Offers product suggestions when appropriate. Use Product knowledge to encourage more food purchases and repeat store visits. Processes customer checkout transactions swiftly and accurately and receive payments by cash, check, debit/credit cards and vouchers. Maintains control over register, and ensure drawer is in balance with total customer receipts.

Connaissances

Customer service

Alcohol knowledge

Cash handling

Bilingual English/Spanish

TIPS certification

Formation

High School / GED Diploma

Outils

POS system

Cash register

Description du poste

The Winn-Dixie Company in Gainesville, FL seeks a customer-focused associate to assist customers, responsibly serve beer and wine, and maintain a welcoming store atmosphere. You will handle cash, operate the POS, and advise on beverage selections to boost sales while ensuring compliance with alcohol laws.

Responsibilities include maintaining department standards, processing orders, assisting with product knowledge, and providing friendly, efficient service to shoppers throughout the store.