Beverage Specialist – Beer, Wine & Spirits Expert

Kroger; San Luis Obispo (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

Kroger, a leading grocery retailer, seeks a beverage department team member to deliver outstanding customer experiences and maintain a safe, clean store environment. You will assist management with sales goals, promotions, and product knowledge to help customers find exactly what they need.

You will engage with customers, apply safety procedures, and stay informed about current ads and seasonal promotions. The role emphasizes teamwork, communication, and reliable attendance.

Qualifications

• Must be 21 years of age.
• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math.

Responsibilities

• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome and appreciated by answering questions.
• Gain knowledge of department products and respond to questions with suggestions.
• Assist with adult beverage display plans and in-store promotions with store management.
• Maintain familiarity with product names, origins and industry terms.
• Inform customers of beer, wine and spirits specials.
• Recommend items to customers to help them find what they want.

Skills

Effective communication

Stress management

Basic math

Customer service

Job description

Kroger, a leading grocery retailer, seeks a beverage department team member to deliver outstanding customer experiences and maintain a safe, clean store environment. You will assist management with sales goals, promotions, and product knowledge to help customers find exactly what they need.

You will engage with customers, apply safety procedures, and stay informed about current ads and seasonal promotions. The role emphasizes teamwork, communication, and reliable attendance.