Beverage Shift Manager (Planet Hollywood LV)

Caesars Entertainment; Las Vegas (NV); On-site; USD 55,000 - 70,000; Full time

Job summary

Caesars Entertainment’s Planet Hollywood LV is seeking a Beverage Shift Manager to oversee daily beverage operations and supervise staff across outlets on a on-site basis in Las Vegas, NV. You’ll ensure adherence to policies, schedule staff, handle guest concerns, and drive service quality.

The role requires knowledge of beverages and garnishes, 1+ year beverage supervisory experience, strong English communication, and a professional appearance with flexible scheduling including nights and

Qualifications

• Knowledge of beverages, glassware and garnishes required.
• Minimum 1 year beverage supervisory experience.
• Effective English communication skills, both verbal and written.

Responsibilities

• Directly supervise all Beverage personnel and operations during assigned shifts.
• Ensure activities and duties follow company and departmental policies and goals.
• Properly schedule employees based on customer volumes.
• Resolve customer disputes fairly and calmly.
• Identify opportunities to reduce departmental costs without impacting quality.
• Inform Beverage Manager of pertinent information and irregularities.
• Ensure prompt, courteous service and professional conduct at all times.
• Collaborate effectively with other departments.

Skills

Bev knowledge

Glassware

Garnishes

Beverage supervisory experience

English communication

Professional appearance

Schedule flexibility

Job description

Beverage Shift Manager (Planet Hollywood LV)

Las Vegas, NV, United States (On-site)

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: “Create the Extraordinary”
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

The Assistant Beverage Manager oversees the day to day activities of multiple beverage outlets and directly supervises all corresponding personnel. This responsibility encompasses profitability, employee relations and customer relations.

How You Will Create the Extraordinary

• Directly supervise all Beverage personnel and operations during assigned shifts.
• Ensure all activities and job duties are performed according to established company and departmental policies, procedures and goals.
• Properly schedule employees in accordance with customer volumes.
• Resolve customer claims or other disputes between subordinate employees in a fair and patient manner.
• Seek ways in which to reduce departmental operating costs without affecting the quality of beverage or service.
• Keep the Beverage Manager informed of all pertinent information and irregularities occurring in the Beverage Department.
• Make sure prompt, courteous service is consistently provided to all customers and that employees conduct themselves in a professional manner at all times.
• Interact effectively with all other departments.

What You Will Need

• Must have knowledge of beverages, glassware, and garnishes. Work requires a minimum of 1 year Beverage Supervisory experience.
• Work requires effective communication in English, both verbal and written form in a professional manner.
• Must present a neat and professional appearance.
• Work requires interactions with customers, public and co-workers.
• Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed.

ADDITIONAL REQUIREMENTS:

• Fast paced, high volume environment involving constant interaction with staff and public.
• Shifts may vary based on business needs.
• Must be able to handle intoxicated guests in a professional manner.
• Must be able to tolerate secondary tobacco smoke.

About Us

With 2,500 beautifully designed guest rooms and suites showcasing some of the best views in town, Planet Hollywood encompasses more than 100,000 square-feet of gaming, several lounges, various restaurants including Gordon Ramsay BurGR.

TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA
Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

Job Info

• Job Identification 90458
• Job Category Food and Beverage & Culinary