Beverage Service Technician - Concord, NC

S&D Coffee; Concord (NC); On-site; USD 40,000 - 56,000; Full time

Job summary

S&D Coffee in Concord, North Carolina, is seeking a Beverage Service Technician to join our service team. You will deliver industry-defining equipment and service solutions while providing excellent customer support and maintaining equipment, vehicles, and inventory.

The role requires mechanical aptitude, a valid driver's license, and the ability to lift 50 pounds. Travel to customer sites and professional communication are essential for success.

Qualifications

• Must be insurable with a good driving record and a valid driver’s license.
• Ability to lift up to 50 pounds frequently each workday.
• Strong communication skills with customers at all levels.

Responsibilities

• Ensure your customers receive industry defining technical and customer service.
• Exceed expectations by listening to and resolving customer issues in a timely manner.
• Complete all assigned work and associated paperwork.
• Provide equipment training as needed to ensure quality beverage delivery to your customers.
• Adhere to all company policies and standards.
• Professionally communicate both verbally and in writing with customers as needed.
• Present yourself in a professional manner. Well groomed and neat appearance.
• Responsibly care for company assets (vehicles, equipment & parts).
• Maintain a good safety record.
• Effectively maintain your service vehicle and inventory to company standards.
• Travel as needed to respond to and support customer and business needs.
• Perform other duties as assigned by the Field Service Manager.

Skills

Mechanical aptitude

Driver's license

Good driving record

Customer service

Technical experience

Communication

Tools

Tablet

Cell phone

Job description

Beverage Service Technician

Concord, North Carolina, United States

Are you looking for a true career path and not just another job?

Are you passionate about technology, gadgets and how things work?

Do you want to be part of a company that is not only giving back, but difining an industry?

Do you like solving problems and have a mechanical mindset?

Those with prior or current miliary service are encouraged to apply!

Who we are looking for:

We are looking to add passionate individuals to our service team who deliver on our mission statement of, "My goal is to deliver industry defining equipment and service solutions that exceed our partner's expectations."

The investment we will make:

• We will train you to become a Beverage Service Technician.
• We will educate you on the ever evolving beverage industry
• We will provide the vehicle, phone and tablet

Responsibilities:

• Ensure your customers receive industry defining technical and customer service.
• Exceed expectations by listening to and resolving customer issues in a timely manner.
• Complete all assigned work and associated paperwork.
• Provide equipment training as needed to ensure quality beverage delivery to your customers.
• Adhere to all company policies and standards.
• Professionally communicate both verbally and in writing with customers as needed.
• Present yourself in a professional manner. Well groomed and neat appearance.
• Responsibly care for company assets (vehicles, equipment & parts).
• Maintain a good safety record.
• Effectively maintain your service vehicle and inventory to company standards.
• Travel as needed to respond to and support customer and business needs.
• Perform other duties as assigned by the Field Service Manager.

Requisition Number 7044

Shift First

Requirements

• Must be insurable with a good driving record and a valid drivers license
• Ability to lift up to 50 pounds frequently each workday
• Good working knowledge of tablet, cell phone, etc
• Mechanical aptitude
• Abilty to communicate professionally with customers at all levels and strong desire to provide excellent customer service
• Prior technical/mechanical work experience is a strong plus
• Abilty to adhere to the Technician scorecard metrics
• Those with prior or current miliary service are encouraged to apply!

Equal Opportunity Employer / Vets / Disabled