Beverage Field Service Technician — Training & Vehicle

S&D Coffee; Concord (NC); On-site; USD 40,000 - 56,000; Full time

Job summary

S&D Coffee in Concord, North Carolina, is seeking a Beverage Service Technician to join our service team. You will deliver industry-defining equipment and service solutions while providing excellent customer support and maintaining equipment, vehicles, and inventory.

The role requires mechanical aptitude, a valid driver's license, and the ability to lift 50 pounds. Travel to customer sites and professional communication are essential for success.

Qualifications

• Must be insurable with a good driving record and a valid driver’s license.
• Ability to lift up to 50 pounds frequently each workday.
• Strong communication skills with customers at all levels.

Responsibilities

• Ensure your customers receive industry defining technical and customer service.
• Exceed expectations by listening to and resolving customer issues in a timely manner.
• Complete all assigned work and associated paperwork.
• Provide equipment training as needed to ensure quality beverage delivery to your customers.
• Adhere to all company policies and standards.
• Professionally communicate both verbally and in writing with customers as needed.
• Present yourself in a professional manner. Well groomed and neat appearance.
• Responsibly care for company assets (vehicles, equipment & parts).
• Maintain a good safety record.
• Effectively maintain your service vehicle and inventory to company standards.
• Travel as needed to respond to and support customer and business needs.
• Perform other duties as assigned by the Field Service Manager.

Skills

Mechanical aptitude

Driver's license

Good driving record

Customer service

Technical experience

Communication

Tools

Tablet

Cell phone

Job description

S&D Coffee in Concord, North Carolina, is seeking a Beverage Service Technician to join our service team. You will deliver industry-defining equipment and service solutions while providing excellent customer support and maintaining equipment, vehicles, and inventory.

The role requires mechanical aptitude, a valid driver's license, and the ability to lift 50 pounds. Travel to customer sites and professional communication are essential for success.