Beverage Server PT

Hard Rock Hotel & Casino Bristol; Bristol (VA); On-site; USD 2,800 - 34,000; Full time

Benefits offered by this job

Benefits package

Job summary

Hard Rock Hotel & Casino Bristol is seeking a friendly Casino Service Server to provide prompt, courteous service to guests, take drink orders, and help create memorable experiences. You will maintain clean stations, follow liquor laws, and work a flexible schedule while promoting positive guest relations in a bustling casino environment.

Qualified candidates will have a high school diploma or equivalent and valid Food Handlers, Liquor, and Gaming Badges.

Qualifications

• High school diploma or equivalent required.
• Must hold valid Food Handlers Card, Liquor License, and Gaming Badge.
• Ability to lift up to 10 pounds frequently and work in a smoky environment.

Responsibilities

• Take customer drink orders and serve drinks efficiently.
• Maintain clean station and assist with setup and cleanup.
• Promote positive guest relations and upsell beverages.

Skills

Customer service

Oral communication

Interpersonal skills

Friendly and outgoing

Education

High school diploma or equivalent

Job description

• Promotes positive customer relations.

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

The incumbent in this position is responsible for providing prompt and courteous service to all guests, including taking orders, suggestive selling, serving beverages, and clearing tables. This position is instrumental in creating an environment and executing service that blows our guests away. The Servers – Casino Service must continually seek opportunities to create memories by anticipating needs, exceeding expectations, and building relationships.

Essential Functions

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

• Creates an atmosphere that induces guests to make Hard Rock Casino Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
• Takes customer drink orders, serves drinks and collects monies in a courteous and efficient manner.
• Adheres to food and beverage policies and State Liquor Laws.
• Completes all required set-up duties on time.
• Keeps station clean at all times.
• Promotes positive customer relations.
• Responsible for the receipt of monies and settlement of guests checks.
• Performs all other related and compatible duties as assigned by the Food and Beverage Manager.

Non-essential Functions

• Attend seminars when needed.

Education And /Or Experience Requirements

(Related education and experience may be interchangeable on a year for year basis)

High school diploma or equivalent required.

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc)

• Must have valid Food Handlers Card, Liquor License, and Gaming Badge when working.
• Must have good oral communication skills.
• Interpersonal skills must include a positive, friendly and outgoing attitude, common courtesy towards others and the ability to deal successfully with stressful situations.
• Must be able to lift up to ten (10) pounds frequently throughout shift.
• Must be willing to work a flexible schedule.
• Must have the ability to withstand noisy and smoke filled environments.
• Must be able to sit 20% of shift and walk 80% of shift.

Disclaimer

This is not necessarily an exhaustive list of all the responsibilities, skills, duties, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different task is performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technical development).

Pay Range

$2 - $25/Hourly