Beverage Server PT

Hard Rock Hotel & Casino Ottawa; Bristol (TN); On-site; USD 2,800 - 34,000; Full time

Job summary

Hard Rock Casino Bristol is seeking a Casino Service Server to provide prompt, courteous service to guests. You will take orders, serve beverages, and clear tables while upholding policies and safety standards.

You will maintain a clean station, manage payments, and support the Food and Beverage Manager. A high school diploma and valid food handlers, liquor, and gaming credentials are required, with a flexible schedule in a loud, smoky environment.

Qualifications

• High school diploma or equivalent required.
• Must have valid Food Handlers Card, Liquor License, and Gaming Badge.
• Good oral communication and interpersonal skills.
• Ability to work in a noisy, smoke-filled environment; lift up to 10 pounds; flexible schedule.

Responsibilities

• Provide prompt, courteous service to guests; take orders and serve beverages.
• Adhere to food and beverage policies and state liquor laws.
• Keep station clean; manage monetary transactions and guest checks.
• Support the Food and Beverage Manager and other duties as assigned.

Skills

Guest service

Oral communication

Interpersonal skills

Team friendly attitude

Education

High school diploma or equivalent

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

The incumbent in this position is responsible for providing prompt and courteous service to all guests, including taking orders, suggestive selling, serving beverages, and clearing tables. This position is instrumental in creating an environment and executing service that blows our guests away. The Servers – Casino Service must continually seek opportunities to create memories by anticipating needs, exceeding expectations, and building relationships.

ESSENTIAL FUNCTIONS:

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

• Creates an atmosphere that induces guests to make Hard Rock Casino Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.

• Takes customer drink orders, serves drinks and collects monies in a courteous and efficient manner.

• Adheres to food and beverage policies and State Liquor Laws.

• Completes all required set-up duties on time.

• Keeps station clean at all times.

• Promotes positive customer relations.

• Responsible for the receipt of monies and settlement of guests checks.

• Performs all other related and compatible duties as assigned by the Food and Beverage Manager.

NON-ESSENTIAL FUNCTIONS:

• Attend seminars when needed.

EDUCATION AND /OR EXPERIENCE REQUIREMENTS:

High school diploma or equivalent required.

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):

• Must have valid Food Handlers Card, Liquor License, and Gaming Badge when working.

• Must have good oral communication skills.

• Interpersonal skills must include a positive, friendly and outgoing attitude, common courtesy towards others and the ability to deal successfully with stressful situations.

• Must be able to lift up to ten (10) pounds frequently throughout shift.

• Must be willing to work a flexible schedule.

• Must have the ability to withstand noisy and smoke filled environments.

• Must be able to sit 20% of shift and walk 80% of shift.

DISCLAIMER:

This is not necessarily an exhaustive list of all the responsibilities, skills, duties, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different task is performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technical development).

PAY RANGE:

$2 - $25/Hourly