Beverage Server | Guest-Focused, Fast-Paced Casino

Golden Entertainment, Inc.; Laughlin (AR); On-site; USD 17,000 - 22,000; Full time

Job summary

Edgewater Gaming, LLC is seeking a Beverage Server to support the beverage department by delivering prompt, accurate, and friendly service to guests in a casino environment. You will follow cash handling procedures and assist guests with beverage options while upholding the company’s guest service standards.

Ideal candidates have 1 year of beverage or customer service experience, strong communication skills, and the ability to work as part of a team in a fast-paced setting.

Qualifications

• 1 year of experience in beverage server or customer service preferred.
• Ability to follow instructions and complete tasks accurately in a fast-paced environment.
• Strong communication skills and willingness to work as part of a team.
• Committed to fostering a respectful, inclusive, and safety-conscious work environment.
• Ability to access and input information using a moderately complex computer system.

Responsibilities

• Provide timely and courteous guest service consistent with the company's guest service culture
• Take orders, serve drinks, and assist guests with beverage options in a professional and engaging manner
• Accurately follow all cash handling and Micros POS procedures
• Request identification from guests when legal age is questioned
• Follow all food and beverage regulations and safety procedures
• Collaborate with fellow team members to ensure smooth and efficient operations
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position
• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards
• Perform other duties as assigned

Skills

1 year experience

Customer service

Team player

English communication

Job description

Edgewater Gaming, LLC is seeking a Beverage Server to support the beverage department by delivering prompt, accurate, and friendly service to guests in a casino environment. You will follow cash handling procedures and assist guests with beverage options while upholding the company’s guest service standards.

Ideal candidates have 1 year of beverage or customer service experience, strong communication skills, and the ability to work as part of a team in a fast-paced setting.