Beverage Server - Full Time

Caesars Entertainment; Danville (VA); On-site; USD 8,000 - 11,000; Full time

Job summary

Caesars Entertainment in Danville, VA is seeking a Beverage Server to ensure complete guest satisfaction by serving beverages and providing friendly, efficient service to casino guests. You will greet guests, take drink orders, coordinate with bartenders, stock stations, and help promote casino events.

Requirements include at least 21 years old, one year of high-volume cocktail experience, and one year of customer service.

Qualifications

• Minimum 1 year of high-volume cocktail experience.
• Minimum 1 year of customer service experience.
• Must be able to work any day and shift; stand and lift up to 20 lbs.

Responsibilities

• Greet and welcome guests in a pleasant, professional manner.
• Provide timely cocktail service and present drinks to guests.
• Stock and maintain a clean, organized workstation.
• Communicate with bartenders and assist in drink preparation.
• Respond to guest questions and resolve complaints.
• Promote casino events and programs and participate in guest interactions.

Skills

Customer service

Cocktail service

Tray service

Team player

Job description

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: “Create the Extraordinary"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence."
Our Values: “Blaze the Trail, Together We Win, All-In on Service"
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

The primary responsibility of the Beverage Server is to ensure complete customer satisfaction by serving and providing beverages to our guests to ensure an enjoyable stay.

• Greetsandwelcomesall guests in a pleasant and professional manner.
• Providestimelycocktail service in a friendly and courteous manner.
• Keeps assigned areas clean and empty of glasses and bottles.
• Constantlylooksfor service opportunities.
• Responds to andresolvesguest complaints.
• Answers guest questions andisknowledgeable about property events and attractions.
• Performs all side work at assigned station, suchas,stocking coffee, glasses, sugar,creamand coffee dispenser.
• Provides fast (20minuteor less round time), friendly, professional beverage service to casino guests; carries full trays on every round
• Takes drink orders, communicates with bartender,assistsin the preparation ofdrinksand presents drinks to guests
• Maintains clean and stocked workstation
• Handles money according to procedure
• Monitors guest consumption of alcohol andintervenesas needed according to guidelines
• Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos
• Promotes casino events and programs
• Works closely withTotalRewards Center to promote new card sign up programs.
• Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor
• Provides personalized service and uses guestnames
• Resolves service problems according to guidelines
• Meets the attendance guidelines of the job and adheres to regulatory,departmentaland company policies.

How You Will Create the Extraordinary

• Requires standing and walking continuously with a tray up to 20lbs throughout the shift.
• Must be able to lift and carry 20lbs.
• Mustbe able to work in extreme heat during the summer months.
• Must be able to stand forentireshift.
• Must be able to access service area when picking up beverage orders.
• Must be able to converse over the telephone in an environment with loud background noise.
• Must be able tostoop,bendand reach.
• Must have the manual dexterityrequiredto write drinkorders,prepare drinks and garnishes and beverage orders.
• Must be able to listen and respond to visual and aural cues.
• Must be able to simultaneously handle the demands of many customers.

What You Will Need

• Must be a minimum of 21 years of age or older.
• One-yearprevioushigh volume cocktail experience.
• Minimum of oneyearcustomer service experience ina previousposition,wheretheprimaryjob duty is direct customer service,isrequired.
• Mustpossessexcellent customer service and communication skills.
• Must be able toinitiateand engage in conversation in a professional and friendly manner.
• Must present a professional and pleasant appearance that guests will find appealing and approachablein order toengage in conversation.
• Mustbe able to work any day of the week andscheduledshift.
• Must be able toget alongwith co-workers and work as a team.
• Must present a well-groomed appearance.
• Work requires knowledge of tray service and cocktail ingredients.

Hourly Rate: $7.01 per hour plus tips

TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.
DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
ADA
Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.
EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

Job Info

• Job Identification 90534
• Job Category Food and Beverage & Culinary