Beverage Server

PENN Entertainment; Council Bluffs (IA); On-site; USD 32,000 - 52,000; Full time

Job summary

PENN Entertainment in Council Bluffs, IA is seeking servers to deliver beverage service across assigned sections, greet guests, and ensure accurate orders. You will maintain cash controls and support guest satisfaction in a fast-paced setting.

Role requires flexible nights, weekends, and holidays, with strong customer service and communication skills. We are an Equal Opportunity Employer and value diversity and ongoing growth across our team.

Qualifications

• One year experience as a server or working directly with guests.
• Flexible schedule including nights, weekends, and holidays.
• Excellent customer service and communication skills.
• Cash handling experience preferred.

Responsibilities

• Make routine rounds of assigned section to obtain beverage orders from guests.
• Deliver beverage orders and provide amenities to guests.
• Maintain assigned section by collecting used glassware and trash.
• Observe Health Department regulations regarding handling and cleanliness.
• Adhere to alcohol safety standards and liquor laws.
• Deliver superior guest service and support.

Skills

Guest service

Cash handling

Communication

Flexibility

Job description

WE'RE CHANGING ENTERTAINMENT. COME JOIN US.

We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits- such as day-one medical coverage, 401(k) matching, and annual performance bonus- may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

• Make routine rounds of assigned section to obtain beverage orders, such as wine, bottled or draft beers, and non-alcoholic beverages with proper garnishes from guests
• Maintains accountability for all cash receipts, complimentary charges, drink tokens, room charges, and issue banks
• Deliver beverage orders and provide amenities to guests such as matches, beverage napkins, and ashtrays throughout assigned section and maintain assigned section by collecting used glassware, ashtrays, and trash
• Observe and enforce Health Department regulations regarding handling, storage, and cleanliness
• Adhere to alcohol safety standards and liquor laws
• Delivers superior internal and external guest service

BRING US YOUR BEST.

• One (1) year experience as a server OR one (1) year experience working directly with guests
• Must be able to handle a flexible work schedule, including nights, weekends, and holidays
• Must have excellent customer service and communication skills
• Cash Handling experience preferred

STAY IN THE GAME. FOLLOW US.

We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet.

We're changing entertainment. Follow us.

Equal Opportunity Employer