BEVERAGE SERVER

Ameristar Casino Hotel Council Bluffs; Council Bluffs (IA); On-site; USD 17,000 - 25,000; Full time

Job summary

Ameristar Casino Hotel Council Bluffs is hiring a beverage server to ensure guests receive timely and accurate drink service across assigned sections. You will take orders, deliver beverages, and maintain a clean, well-stocked area while upholding health and safety standards.

We are seeking candidates with at least one year of guest-facing experience, strong customer service and communication skills, and the ability to work nights, weekends, and holidays.

Qualifications

• 1 year of server experience or experience working with guests.
• Ability to handle a flexible schedule including nights, weekends, holidays.
• Excellent customer service and communication skills.
• Cash handling experience preferred.

Responsibilities

• Make routine rounds of assigned section to obtain beverage orders, such as wine, bottled or draft beers, and non-alcoholic beverages with proper garnishes from guests
• Maintains accountability for all cash receipts, complimentary charges, drink tokens, room charges, and issue banks
• Deliver beverage orders and provide amenities to guests such as matches, beverage napkins, and ashtrays throughout assigned section and maintain assigned section by collecting used glassware, ashtrays, and trash
• Observe and enforce Health Department regulations regarding handling, storage, and cleanliness
• Adhere to alcohol safety standards and liquor laws
• Delivers superior internal and external guest service

Job description

WE’R CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

• Make routine rounds of assigned section to obtain beverage orders, such as wine, bottled or draft beers, and non-alcoholic beverages with proper garnishes from guests
• Maintains accountability for all cash receipts, complimentary charges, drink tokens, room charges, and issue banks
• Deliver beverage orders and provide amenities to guests such as matches, beverage napkins, and ashtrays throughout assigned section and maintain assigned section by collecting used glassware, ashtrays, and trash
• Observe and enforce Health Department regulations regarding handling, storage, and cleanliness
• Adhere to alcohol safety standards and liquor laws
• Delivers superior internal and external guest service

BRING US YOUR BEST.

• One (1) year experience as a server OR one (1) year experience working directly with guests
• Must be able to handle a flexible work schedule, including nights, weekends, and holidays
• Must have excellent customer service and communication skills
• Cash Handling experience preferred

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. We’re changing entertainment. Follow us.

Equal Opportunity Employer