Beverage Manager

Ameristar Casino Hotel Vicksburg; Vicksburg (MS); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Job summary

PENN Entertainment is seeking a Beverage Department Supervisor to lead staff, manage operations, and control labor costs while ensuring guest satisfaction. The role requires strong leadership and communication skills and a focus on beverage quality and policies.

The incumbent will oversee schedules, inventory, budgeting, and cross-department coordination, with emphasis on customer service and compliance. Starting salary is $50,000 per year with benefits and growth opportunities.

Qualifications

• Bachelor's degree in related field required; four years of beverage or supervisory experience preferred.
• Must have excellent written and verbal communication skills.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook).
• Ability to maintain confidentiality and professionalism.
• Ability to work collaboratively and communicate with all levels.

Responsibilities

• Supervise and manage staff in the Beverage department.
• Develop and manage operational goals; monitor performance and profit objectives.
• Create disciplined schedules to control labor costs and meet guest satisfaction.
• Set product menus and maintain inventories.
• Create and enforce Beverage policies to control costs while maintaining quality.
• Coordinate with other departments to resolve issues.
• Provide Beverage support for special events when needed.
• Monitor inventory of Beverage products.
• Assist in budgeting and report budget concerns to management.
• Promote exceptional customer service and ensure standards are met.
• Ensure regulatory compliance and report issues to Executive Management.
• Maintain confidentiality in all matters.

Skills

Communication

Leadership

Budgeting

Team supervision

Problem solving

Education

Bachelor's degree in related field

4+ years beverage supervisory experience

Tools

Microsoft Office (Excel, Word, Outlook)

Job description

WE'RE CHANGING ENTERTAINMENT. COME JOIN US.

We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

• Responsible for supervising and managing staff in the Beverage department.
• Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives.
• Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction.
• Establishes product menu and records product inventories.
• Creates and maintains Beverage department policies and procedures to control beverage and labor costs while maintaining quality product, presentation, and service.
• Communicates with all other departments as they relate to the Beverage operation to coordinate activities or correct problems.
• Provides Beverage support for special events when necessary.
• Monitors inventory of all Beverage product.
• Responsible for assisting in the budget process for the department and provides recommendations; ensures compliance to departmental budget initiatives; reports budget concerns to manager.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
• Ensures customer service standards are followed by all team members and addresses issues as they arise. Responsible for the overall achievement of department customer service goals.
• Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to Executive Management/GM.
• Maintains strict confidentiality in all departmental and company matters.

BRING US YOUR BEST.

• Bachelor's degree (B.A./B.S.) in related field from four-year college or university; four (4) years of Beverage or equivalent experience; or equivalent combination of education and experience. Prior gaming experience preferred. Minimum four (4) years of supervisory experience required.
• Must have excellent written and verbal communication skills.
• Must be proficient in Microsoft Office applications (Excel, Word, and Outlook).
• Ability to maintain a high level of confidentiality and professionalism.
• Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Must have the ability to interact with guests, staff, and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
• Ability to work all shifts, including nights, weekends, and holidays, as business needs dictate.

STAY IN THE GAME. FOLLOW US.

We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment. Follow us.

Equal Opportunity Employer

STARTING SALARY

Starting rate of pay $50,000 a year, based on experience