Beverage Program Manager

Westgate Resorts; Las Vegas (NV); Presencial; USD 60.000 - 90.000; Jornada completa

Descripción de la vacante

Westgate Las Vegas Resort & Casino in Las Vegas, NV is seeking a Beverage Manager to ensure efficient beverage operations, adherence to laws, and strong guest service. You will lead staff, schedule shifts, monitor budgets, and drive revenue while maintaining safety and compliance across the department.

The role requires hands-on leadership, clear communication, and the ability to manage multiple priorities in a bustling resort environment.

Formación

• Ability to read, write, speak and understand English for scheduling and budget administration.
• Ability to deal with internal/external customers with patience, tact and diplomacy to defuse concerns.
• Ability to analyze data and draw conclusions from written/computer material.
• Communicate effectively to staff with clear direction and guidance.
• Ability to document important information and follow written/verbal instructions.
• Remain calm and act as a role model in emergencies or high activity periods.
• Organize/prioritize work, meet deadlines, and handle interruptions.
• Knowledge of beverage operations, staffing levels, service equipment and guest relations.

Responsabilidades

• Oversee work performance of employees to ensure proper service levels.
• Prepare weekly and daily work schedules based on business flow and events.
• Analyze accounting information to monitor department performance.
• Review reports to control costs and enhance revenue.
• Prepare forecasts and budgets.
• Ensure smooth operation of the Beverage department.
• Comply with liquor regulations regarding minors and intoxicated guests.
• Report suspicious activities or hazards to supervisors or safety personnel.
• Provide safety guidance to guests and employees in emergencies.
• Adhere to gaming regulations regarding minors in gaming areas.

Conocimientos

Leadership

Budgeting

Scheduling

Staff supervision

Customer service

Communication

English proficiency

Descripción del empleo

Westgate Las Vegas Resort & Casino in Las Vegas, NV is seeking a Beverage Manager to ensure efficient beverage operations, adherence to laws, and strong guest service. You will lead staff, schedule shifts, monitor budgets, and drive revenue while maintaining safety and compliance across the department.

The role requires hands-on leadership, clear communication, and the ability to manage multiple priorities in a bustling resort environment.