Beverage/Pool Server - Sundeck Social

White Lodging; Austin (TX); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

DailyPay

Shift swapping app

Referral bonuses

401(k) match

PTO with rollover

Wellness tools

Leadership development

Tuition reimbursement

Hotel and dining discounts

Career growth opportunities

EAP

Health insurance from day 1

Life and disability insurance

Parental leave

Job summary

White Lodging seeks a Sundeck Social Rooftop Cocktail Server for Hotel Trinity in downtown Austin. You will provide friendly, high-quality service, assist with menu knowledge, and help maintain a polished dining atmosphere for hotel guests and visitors.

You will work in a fast-paced, guest-focused ro off setting, with weekend/holiday availability. This role emphasizes teamwork, attentiveness, and professional presentation within a luxury hotel restaurant.

Qualifications

• Experience in hospitality or food service preferred; training provided.

Responsibilities

• Provide high-quality food and beverage service to guests, with friendly conversation and menu suggestions.
• Complete setup, side work, and closing duties to ensure smooth operations.
• Maintain expert knowledge of menu items, ingredients, and garnishes; answer guest questions confidently.
• Ensure guest satisfaction with food quality, presentation, and overall dining experience.
• Promote teamwork and maintain a safe, professional hotel restaurant environment.
• Process payments (cash, card, digital) and finish end-of-shift paperwork and reconciliation.
• Maintain a neat, professional appearance as a brand ambassador for the hotel and restaurant.
• Anticipate guest needs and deliver exemplary hospitality to keep guests returning.
• Perform other duties as assigned.

Skills

Customer service

Communication

Teamwork

High-volume service

Job description

Sundeck Social Rooftop Cocktail Server

Sundeck Social brings private club energy to the rooftop, without the membership card. With access exclusive to hotel guests, every stay unlocks a terrace, a pool, and a community that feels instantly insider. Reserved for the Checked-In.

Hotel Trinity, launching in late 2026 as the only Marriott Autograph Collection hotel in downtown Austin, is Austin’s finest private hideaway. Featuring a guest-only rooftop pool, world-class hospitality amenities with residential appointments, and the city’s most sought-after high-end seafood restaurant and oyster bar, Hotel Trinity offers a luxury boutique experience unlike any other—a place to work, play, and stay out of the fray.

What You'll Do

• Provide high-quality food and beverage service to all guests — creating personal connections through friendly conversation, intuitive menu suggestions, and a warm, engaging dining atmosphere
• Complete all necessary setup, side work, and closing duties to ensure smooth restaurant and food and beverage operations every shift
• Maintain expert knowledge of all menu items, ingredients, preparation methods, and garnishes — accurately and confidently answering guest questions about food and drink selections
• Ensure consistent guest satisfaction with food quality, beverage presentation, and overall dining experience from the first course to the final check
• Promote teamwork and contribute to a friendly, safe, and professional hotel restaurant work environment
• Accurately process all payment methods — cash, card, and digital — and complete end-of-shift paperwork and reconciliation
• Maintain a neat, professional personal appearance as a brand ambassador for the hotel and restaurant
• Anticipate guest needs and deliver exemplary hospitality that keeps guests coming back
• Perform other duties as assigned

What You'll Bring

• Previous server, restaurant, or food and beverage customer service experience preferred — not required; we will train the right candidate
• An outgoing, social personality with a genuine passion for delivering exceptional guest service in a hotel restaurant or dining environment
• Excellent communication and active listening skills — you read the table and respond to guest needs before they have to ask
• A positive, can-do attitude and strong team-player mindset — you thrive in a high-volume, fast-paced hotel food and beverage environment
• Ability to handle high-volume service and perform consistently under pressure alongside a collaborative restaurant team
• Physical ability to stand and move at a fast pace for extended periods; flexibility to work weekends and holidays as business needs require
• Food Handlers and TABC Certifications Required

What You Can Look Forward To

• DailyPay — get paid when you need it
• Advanced scheduling with easy shift swapping via our app
• Unlimited employee referral bonuses
• 401(k) with company match
• Paid time off (PTO) with rollover
• Complimentary wellness tools
• Leadership development & tuition reimbursement
• Discounts on hotel rooms, dining, and travel
• Growth opportunities across multiple hotel properties in your market
• Employee Assistance Program (EAP)
• Full-time associates also receive:
• Medical, dental, and vision insurance — starting day 1
• Life and disability insurance
• Paid parental leave

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.