Beverage Operations Supervisor - Casino (ABC Certified)

Bally; Dover (DE); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Free rides program

Job summary

Bally in Dover, Delaware is seeking a Beverage Supervisor to lead daily operations across casino floor and bar outlets. You will set expectations in pre-shift meetings, manage staffing, inventory, and compliance with alcohol policies while coaching staff and controlling payroll on shift.

The role requires ABC certification, strong math and computer skills, and excellent English communication. Weekend, holiday, and night availability is expected as part of a high-volume environment.

Qualifications

• High school diploma or GED or equivalent work experience.
• 2 years of supervisory experience preferred.
• 2 years high volume beverage operation experience preferred.
• ABC Certification required at time of hire.
• Must possess good math skills.
• Must possess computer proficiency with Microsoft Office software.
• Must speak, read and write English.
• Must possess good oral and written communication skills.

Responsibilities

• Conducts daily pre-shift meetings with cocktail servers and bartenders, setting daily expectations.
• Maintains staffing levels for casino floor & bars.
• Maintains bar par levels, submits liquor requisitions, stocks inventory.
• Assists Beverage Manager with monitoring established budget for payroll, sales, liquor, and supplies.
• Ensures proper training for all new hires and conducts quarterly training for all department employees.
• Prepares daily server evaluations on cocktail servers and bartenders to ensure speed of service and adherence to alcohol policies.
• Ensures proper bar displays with current sponsor and/or partner products.
• Ensures that workplace hygiene, occupational health, safety, and security procedures are followed daily.
• Ensures “safe serving of alcohol” practices are communicated with the cocktail servers and bartenders, to include over-serving and terminating service to guests if necessary.
• Ensures staff is carding anyone under the age of 30 for cigarettes and liquor.
• Responsible for Beverage Department compliance with all company procedures and policies on assigned shift and attending all company classes and meetings.
• Updates cost transfers and liquor spill sheets weekly.
• Completes payroll on assigned shift.
• Monitors proper security procedures of all alcohol in F&B outlets.
• Holds subordinates accountable for established performance expectations.
• Motivates staff; provides advice and guidance as appropriate.
• Interviews, selects, hires, and retains superior employees.
• Coaches, and counsels subordinate employees
• Oversees and ensures the timely completion of employee evaluations.
• Conducts training with subordinates, both formally and informally
• Issues discipline and terminates employees as appropriate.
• Completes timely evaluations for subordinates.
• Rewards and recognizes superior performers.
• Oversees and ensures that employees work safely and follow all safety rules.
• Performs other duties as assigned
• Assists in other F&B outlets as directed

Skills

Supervisory experience

Customer service

Leadership

English proficiency

Computer literacy

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Bally in Dover, Delaware is seeking a Beverage Supervisor to lead daily operations across casino floor and bar outlets. You will set expectations in pre-shift meetings, manage staffing, inventory, and compliance with alcohol policies while coaching staff and controlling payroll on shift.

The role requires ABC certification, strong math and computer skills, and excellent English communication. Weekend, holiday, and night availability is expected as part of a high-volume environment.