Beverage Operations Leader

The D; Las Vegas (NV); On-site; USD 60,000 - 85,000; Full time

Job summary

The D in Las Vegas is seeking a Beverage Manager to oversee all beverage operations, forecasting, planning and managing beverage orders, staff and finances to maximize sales and deliver an outstanding Guest experience.

Responsibilities include scheduling, training, maintaining safety and service standards, inventory management, guest interactions, and cross-department collaboration on Fremont Street Experience.

Qualifications

• Ability to read and speak English and communicate effectively with Guests, Team Members and Management in both written and verbal form.
• Knowledge of Fremont Street Experience to assist Guests.
• Work well with all departments.
• Ability to supervise multiple properties.
• Understand and comply with all company, departmental and Gaming Control Board rules and regulations, policies and procedures.
• Ability to multitask.
• Must be able to work any day of the week and any shift to include weekends and holidays.
• Must be able to establish and maintain effective working relationship with Team Members and Guests.
• Must be at least 21 years of age.
• Must be able to obtain required work cards.

Responsibilities

• Schedule, train and evaluate beverage staff appearance and guest service follows service standards. They also resolve guest complaints, interview, hire and fire employees.
• Oversee beverage operations and promote the Company Service Standards at all times.
• Greets and welcomes all Guests in a pleasant and professional manner.
• Engage in conversation with Guests and manage escalated Guest interactions professionally.
• Collaborate with beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor.
• Adhere to responsible alcohol service standards and manage intoxicated guests appropriately.
• Lead the team during heavy shifts, resolve conflicts and get the job done.
• Order supplies of liquor and non-alcoholic drinks and maintain inventory.
• Coach and train Team Members; document actions as necessary.
• Investigate guest complaints related to Beverage.

Skills

English proficiency

Property knowledge

Team collaboration

Supervision

Multitasking

Rules compliance

Flexible scheduling

Guest interaction

21+ age

Work cards

Education

High School diploma or GED

Previous beverage experience

Job description

The D in Las Vegas is seeking a Beverage Manager to oversee all beverage operations, forecasting, planning and managing beverage orders, staff and finances to maximize sales and deliver an outstanding Guest experience.

Responsibilities include scheduling, training, maintaining safety and service standards, inventory management, guest interactions, and cross-department collaboration on Fremont Street Experience.