Beverage Operations Lead – Luxury Casino Resort

Monarch Casino Resort Spa Black Hawk; Black Hawk (CO); On-site; USD 60,000 - 81,000; Full time

Benefits offered by this job

Health insurance

Education reimbursement (up to $6,000/

Company-matched 401k

Paid time off & holidays

Job summary

Monarch Casino Resort Spa Black Hawk in Black Hawk, Colorado seeks a Food & Beverage Assistant Manager to lead beverage operations across the casino floor and restaurants, ensure guest satisfaction, uphold standards, and mentor a team of beverage professionals in a fast-paced, luxury hospitality setting.

The role requires 2–5 years of management experience in food and beverage or a hospitality degree, you must be 21+, and you’ll work a flexible schedule while driving departmental revenue and

Qualifications

• Must be at least 21 and able to obtain Colorado Support Gaming License.
• 2-5 years of Food and/or Beverage Management experience or a relevant degree in hospitality recommended but not required.
• Ability to understand and apply financial reports, problem-solve, manage conflicts, and use mediation skills effectively.
• Knowledge of sales techniques, guest needs, and state-of-the-art sales methods, with a focus on setting and meeting sales goals.
• Must be able to work in a high-volume, dynamic environment; possess excellent guest service and communication skills; and handle physical requirements including standing for long periods and lifting up to 45 lbs.

Responsibilities

• Oversee all beverage operations on the casino floor and in restaurants, ensuring compliance with Food and Beverage Manager standards and company regulations.
• Monitor and ensure accuracy and compliance with administrative duties of supervisory staff and departmental policies.
• Recruit, interview, and recommend hires for all beverage positions, including Beverage Servers, Bartenders, and Bar Backs; coach and discipline team members as needed.
• Ensure adherence to beverage portion control policies and manage inventory, including jigger pours and carafes.
• Maintain a flexible work schedule to meet the demands of the beverage operation and achieve departmental revenue and expense budget goals.

Skills

Guest service

Sales techniques

Financial reporting

Conflict management

Communication skills

Education

Hospitality degree

Job description

Monarch Casino Resort Spa Black Hawk in Black Hawk, Colorado seeks a Food & Beverage Assistant Manager to lead beverage operations across the casino floor and restaurants, ensure guest satisfaction, uphold standards, and mentor a team of beverage professionals in a fast-paced, luxury hospitality setting.

The role requires 2–5 years of management experience in food and beverage or a hospitality degree, you must be 21+, and you’ll work a flexible schedule while driving departmental revenue and