Food and Beverage Assistant Manager

Monarch Casino Resort Spa Black Hawk; Black Hawk (CO); On-site; USD 60,000 - 81,000; Full time

Benefits offered by this job

Health insurance

Education reimbursement (up to $6,000/

Company-matched 401k

Paid time off & holidays

Job summary

Monarch Casino Resort Spa Black Hawk in Black Hawk, Colorado seeks a Food & Beverage Assistant Manager to lead beverage operations across the casino floor and restaurants, ensure guest satisfaction, uphold standards, and mentor a team of beverage professionals in a fast-paced, luxury hospitality setting.

The role requires 2–5 years of management experience in food and beverage or a hospitality degree, you must be 21+, and you’ll work a flexible schedule while driving departmental revenue and

Qualifications

• Must be at least 21 and able to obtain Colorado Support Gaming License.
• 2-5 years of Food and/or Beverage Management experience or a relevant degree in hospitality recommended but not required.
• Ability to understand and apply financial reports, problem-solve, manage conflicts, and use mediation skills effectively.
• Knowledge of sales techniques, guest needs, and state-of-the-art sales methods, with a focus on setting and meeting sales goals.
• Must be able to work in a high-volume, dynamic environment; possess excellent guest service and communication skills; and handle physical requirements including standing for long periods and lifting up to 45 lbs.

Responsibilities

• Oversee all beverage operations on the casino floor and in restaurants, ensuring compliance with Food and Beverage Manager standards and company regulations.
• Monitor and ensure accuracy and compliance with administrative duties of supervisory staff and departmental policies.
• Recruit, interview, and recommend hires for all beverage positions, including Beverage Servers, Bartenders, and Bar Backs; coach and discipline team members as needed.
• Ensure adherence to beverage portion control policies and manage inventory, including jigger pours and carafes.
• Maintain a flexible work schedule to meet the demands of the beverage operation and achieve departmental revenue and expense budget goals.

Skills

Guest service

Sales techniques

Financial reporting

Conflict management

Communication skills

Education

Hospitality degree

Job description

At Monarch Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Black Hawk, Colorado; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.

Job Title: Food & Beverage Assistant Manager
Salary: $70,000
Status: Full-time
Shift: Varies

Monarch Casino Resort Spa in Black Hawk, Colorado sits 45-minutes west of downtown Denver. Rated by AAA as a Four Diamond resort, Monarch is in the top five percent of the nearly 31,000 properties approved by AAA who achieve this designation. Boasting 23-floors filled with 516-luxurious guest rooms and suites, five distinct restaurants, and over 40,000 square feet of gaming featuring 3,000 slot machines and over 45-table games. Spa Monarch carries the #1 Hotel Spa rating from USA Today’s Readers Choice Awards. Monarch Chophouse carries OpenTable’s Diner’s Choice Award along with the Wine Spectator Award of Excellence. An award shared by Bistro Mariposa for both 2024 and 2025.

As part of a family-owned business, we are committed to providing excellence in every guest experience. From exceptional gaming, exquisite dining, unique and indulgent spa experiences, and a warm welcoming acknowledgement every time you step through our doors. Our focus is on maintaining lasting relationships with our guests and our community, ensuring that every interaction is warm, and welcoming.

Responsibilities

• Oversee all beverage operations on the casino floor and in restaurants, ensuring compliance with Food and Beverage Manager standards and company regulations.
• Monitor and ensure accuracy and compliance with administrative duties of supervisory staff and departmental policies.
• Recruit, interview, and recommend hires for all beverage positions, including Beverage Servers, Bartenders, and Bar Backs; coach and discipline team members as needed.
• Ensure adherence to beverage portion control policies and manage inventory, including jigger pours and carafes.
• Maintain a flexible work schedule to meet the demands of the beverage operation and achieve departmental revenue and expense budget goals.

Qualifications

• Must be at least 21 years old and able to obtain and maintain a Colorado Support Gaming License; previous casino beverage experience is recommended.
• 2-5 years of Food and/or Beverage Management experience or a relevant degree in hospitality recommended but not required.
• Ability to understand and apply financial reports, problem-solve, manage conflicts, and use mediation skills effectively.
• Knowledge of sales techniques, guest needs, and state-of-the-art sales methods, with a focus on setting and meeting sales goals.
• Must be able to work in a high-volume, dynamic environment; possess excellent guest service and communication skills; and handle physical requirements including standing for long periods and lifting up to 45 lbs.

Benefits

• Enhanced health, dental, and vision insurance, along with a flexible spending account.
• Education, tuition, and certification reimbursement (up to $6,000 per calendar year).
• Growth opportunities available across four different restaurants.
• Access the team dining hall with one free hot meal per shift.
• Company-matched 401k.
• Paid time off and six observed holidays.

Save your gas and mileage on your car! Check out these convenient casino bus routesat www.casinoshuttle.com. As a Team Member of Monarch, we subsidize your bus transportation up to 80%!

An Equal Opportunity Employer: Monarch Casino Resort Spa does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

An estimated salary for this position would be:

We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality.