Beverage Manager

Four Seasons Hotel; Florida; On-site; USD 75,000 - 100,000; Full time

Job summary

Join a team at a five-star resort where your role as Beverage Program Manager will lead the creation of innovative beverage experiences. You will oversee beverage management, ensuring exceptional service and compliance with luxury standards, while collaborating with various departments to enhance guest satisfaction. This position offers competitive pay and unique opportunities for professional growth in a breathtaking location.

Benefits

Competitive Salary

Comprehensive Benefits Package

Excellent Training and Development Opportunities

Complimentary Accommodation at other Four Seasons Hotels

Complimentary Employee Meals

401(k) Retirement Plan

Qualifications

• 5-7 years of experience in beverage management in luxury settings.
• Extensive knowledge of wines, spirits, cocktails, and non-alcoholic beverages.
• Certification as a Sommelier or Mixologist preferred.

Responsibilities

• Develop and implement innovative beverage programs.
• Lead and mentor a team of beverage staff.
• Maintain high standards of guest service and operational oversight.

Skills

Leadership

Communication

Time Management

Guest Experience

Mixology

Wine Knowledge

Beverage Trends

Education

Bachelor's degree in Hospitality Management or related field

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Here at Palm Beach Island’s only Five-Star, Five-Diamond resort, the feel is timeless, charming, and intimately connected to our private beachfront just steps beyond our front door. Every detail and memorable experience tells the story of the warmth and spirit of our iconic island. Dining at Four Seasons Resort Palm Beach is an experience in and of itself, with inspiration drawing from a Michelin star collaboration and the local elements. The crowning jewel of the Resort is Florie’s, the only restaurant and bar in the United States in partnership with Mauro Colagreco, recently recognized as Best of the Best in The World's 50 Best Restaurant awards. Write the next chapter of your career in an authentic Palm Beach paradise.

About the role
This role leads the beverage program and the primary responsibilities for this position are to curate a relevant beverage program and ensure our guests experience the highest level of service that is reflective of a luxurious Four Seasons experience

What you will do

Beverage Program Management:

• Develop and implement innovative beverage programs that reflect current trends, guest preferences, and the resort's luxury standards.
• Curate and manage a diverse wine list, cocktail menu, and non-alcoholic options that enhance the resort's dining and leisure experiences.
• Oversee seasonal updates to beverage offerings and ensure consistent quality and creativity.

Team Leadership & Development:

• Lead, motivate, and mentor a team of beverage managers, bartenders, sommeliers, and support staff.
• Create an engaging and educational environment, offering training on product knowledge, customer service, and drink preparation.
• Foster teamwork and promote a positive, high-energy atmosphere that motivates staff to provide outstanding service.

Guest Experience:

• Maintain the highest standards of guest service, ensuring all beverage-related experiences meet the resort's exceptional standards of quality and luxury.
• Engage with guests to personalize their beverage experiences, recommend specialty drinks, and handle any feedback or concerns promptly.

Operational Oversight:

• Manage beverage inventory, ordering, and supplier relationships to ensure efficient cost control and minimize waste.
• Oversee the maintenance and cleanliness of bars, beverage storage areas, and equipment.
• Ensure compliance with all legal and safety regulations related to alcohol service.

Collaboration & Innovation:

• ·Collaborate with the Director of Food & Beverage, Executive Chef, and other resort departments to integrate beverages seamlessly into dining experiences.
• Stay up to date with industry trends, and implement innovative beverage concepts to keep the resort's offerings fresh and exciting.
• Plan and execute special events, tastings, and promotions to enhance guest experiences and drive revenue.

Budget & Financial Management:

• Develop and manage the beverage department's budget, ensuring profitability while maintaining quality and guest satisfaction.
• Monitor key performance metrics such as beverage cost percentage, labor costs, and revenue targets to ensure financial objectives are met

What you bring

• Bachelor's degree in Hospitality Management, Culinary Arts, or related field preferred
• At least 5-7 years of experience in beverage management, with a proven track record of success in a luxury hotel, resort, or fine dining environmen
• Extensive knowledge of wines, spirits, cocktails, and non-alcoholic beverages, with a passion for creating unique guest experiences.
• Strong leadership and team-building skills with a collaborative approach.
• Exceptional organizational, communication, and time management abilities.
• Proven ability to manage budgets, control costs, and drive revenue.
• Expertise in mixology, wine pairings, and beverage trends.
• A dynamic, guest-centric personality with a genuine passion for hospitality and service excellence.
• Fluency in English required; additional language skills are a plus
• Certification as a Sommelier or Mixologist is a plus.
• ·Responsible Beverage Service Certification (TIPS or equivalent) preferred

Schedule

• Flexible schedule with the abilityto work morning/afternoon shifts, weekends, and holidays

What we offer:
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
401(k) Retirement Plan

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf