Beverage Assistant (Seasonal)

Desert Botanical Garden; Phoenix (AZ); On-site; USD 21,000 - 30,000; Full time

Job summary

Desert Botanical Garden is seeking a Beverage Support Assistant to help the Beverage Operations Manager for facility rental events, internal events, and special events requiring beverage services. Responsibilities include assisting with bar setup, providing supplies, and backing up bartenders.

The role requires 2+ years in food & beverage, AZ DLLC Title 4 certification (or obtained after hire), and strong customer service.

Qualifications

• Two years experience in food and beverage industry or related field.
• AZ DLLC Title 4 certification required or to be obtained after hire.
• Excellent customer service skills.
• Ability to work off-hours including evenings, weekends, and holidays.

Responsibilities

• Assist with bar setup and service for events and back up bartenders.
• Provide administrative support and create custom menus for events.
• Observe and comply with Arizona liquor laws.
• Assist with training of bartenders and with beverage policies.
• Troubleshoot POS payment and equipment.

Skills

Two years experience

POS system

Education

AZ DLLC Title 4 certification

AZ Food Handlers card

Tools

POS system

Job description

Description

Provide support and assistance to the Beverage Operations Manager for facility rental events, special events, and internal events that require beverage services.

Position Information:

Job Type: Seasonal

Pay: $18.00/hr

Essential Duties

• Assist, as necessary, with the organization and execution of bar set up and service for clients on day of event. Provide product and supplies for bars throughout duration of event and back up support for bartenders. Check bartenders out at the end of event; review pull sheet for accuracy and ensure products are put back in proper place.
• Provide administrative support, create custom menus, and control all internal products that are executed and returned from events.
• Observe and comply with all Arizona liquor laws and regulations.
• Assist with training of bartenders and follow Garden policies relating to beverage services.
• Understand and troubleshoot POS payment and equipment.
• Supervise contracted bartenders and act as liaison between the Garden and vendor in the absence of the Beverage Operations Manager.
• Provide assistance with quarterly inventory and related bookkeeping of all liquor and associated products; maintain organization of office.
• Assist with the coordination and execution of beverage services and sales at special events
• Provide excellent customer service to internal and external customers.

Requirements

Competencies

• Minimum of two years' experience in food and beverage industry or related field
• AZ Food Handlers card preferred. AZDLLC approved Title 4 certification required. If you do not have certification, you will be required to receive after hire.
• Outstanding customer service skills
• Ability to work off-hours including evenings, weekends, and holidays

Equipment Used

Typical office equipment and everything needed to successfully operate a bar.

Internal Communication

Frequent interaction with Garden employees, especially Event Services and Garden Site-Ops staff.

External Communication

Frequent interaction with visitors and guests.

Working Conditions

Some physical effort beyond what's typically required in a normal office environment. Potential for tight deadlines or time periods of high workload may require additional hours. The noise level in the work environment is usually moderate.

Must be able to walk, sit, stand, stoop, kneel, bend, see, hear, speak, read, and type. Manual dexterity and the ability to lift up to 50 pounds required. Must be able to operate a computerized POS system. During events, this role may work outdoors in a variety of weather conditions.

Reasonable accommodations may be made, when necessary and feasible, to allow a qualified individual to perform essential job functions.

Diversity, Equity, and Inclusion

Desert Botanical Garden is an Equal Opportunity Employer and considers all applicants without regard to race, religion, color, sex, gender identity and/or expression, sexual orientation, marital or parental status, age, national origin, veteran status, disability, or any other status protected by law.

The Garden fosters and supports workplace diversity, equity, and inclusion to honor the unique perspectives, experiences, and contributions of all, to celebrate successes, and to cultivate individual and institutional excellence.

All employees will help add to the Garden's diversity and fully embrace it.

This job description is not intended to be an exhaustive list of all duties, responsibilities, and deliverables of the role. This is not a contract and should not be viewed as such. Other duties may be assigned by supervisor and/or his/her/their designee.