Position: Beverage Assistant Manager
Department: Food and Beverage
Job Summary:
Oversees the daily operations of the Beverage Department
Duties and Responsibilities (specific areas of responsibility include but are not limited to):
- Oversees the daily operations of the Beverage department.
- Responsible for complying with all food and beverage health, liquor, and safety regulations, as well as all federal, state, and local applicable laws.
- Monitors job performances of all the Beverage department employees and provides feedback on the same to aid the employees in developing and enhancing skills.
- Monitors performance of direct reports and approves performance appraisals.
- Reviews and approves all recommendations and suggestions to hire, transfer, suspend, promote, discharge, evaluate, assign, and discipline all employees fairly and equitably.
- Responsible for the scheduling, evaluating, and training of the Beverage department employees, ensuring staff’s compliance with all customer service standards.
- Responsible for listening to, evaluating, and assuring control of customer grievances.
- Must maintain constant awareness of services, promotions, and events to inform personnel and
- Must possess the ability to perform a high level of departmental training.
- Confers with beverage manager and upper management concerning operational deficiencies and areas in need of attention.
- Responsible for maintaining a consistent, regular attendance record.
- Responsible for assisting with AVA Amphitheater and other events that upper management requires.
- Performs other job-related duties as assigned.
Essential functions of the position:
- Must be able to lift, carry, and transport materials and/or equipment frequently up to 40 pounds, with or without reasonable accommodation.
- Must be able to sit, walk, or stand for extended periods of time.
- Must be able to reach high areas, stoop, pull, push, kneel, squat, twist, grip, and bend for duties.
- Must be able to work at and travel to all CDS properties.
- Must be able to follow both verbal and written directions.
- Must be able to read, write, and effectively communicate with all guests and team members positively and professionally.
- Must be able to work in environments with high noise levels, flashing lights, smoking areas, and large crowds.
- Must be able to work in a high-pressure/fast-paced environment.
- Must be able to communicate clearly and effectively in person, by two-way radio, telephone, and written correspondence.
Knowledge, Skills, and Abilities:
- Knowledge of beverage purchasing, inventory control, and scheduling.
- Knowledge of bar areas and tools and items used to complete duties.
- Planning, organizational, and time management skills.
- Skill in working courteously with guests as well as developing and maintaininggood working relationships.
- Ability to multitask and make sound decisions.
- Ability to communicate and follow directions effectively.
- Ability to perform basic mathematical computations of the position.
- Ability to remain reliable.
- Ability to inspire other team members to provide the highest level of guest service.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to define problems, collect data, establish facts, draw valid conclusions, and manage multiple areas at once.
- Ability to interpret extensive technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
- Ability to maintain confidentiality.
Minimum Qualifications:
- High School Diploma/GED.
- Three (3) years of beverage management or supervisory experience required.
- Two (2) years of event or convention food & beverage or high bar environment OR one (1) year as a Bar Manager.
- Must have valid Alcohol Awareness & Food Handlers cards.
- Must be able to work any shift, weekends, holidays, and special events, as needed.
- Must be able to successfully pass a pre-employment drug/alcohol screening in accordance with company policy.
- Must have employment eligibility in the U.S.
- Must be able to obtain and retain a valid gaming license/background check.
Preferred Qualifications:
- United States Bartenders’ Guild of Spirits Professional Certification.
- Associate's degree in a hospitality-related program.
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