Bertera Nissan Manchester Service Cashier / Clerk

Bertera Nissan Manchester; Manchester (CT); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Competitive salary and benefits package

Opportunities for professional development

Supportive work environment

Employee discounts on service and parts

Job summary

An established industry player in the automotive sector is seeking a Service Cashier / Clerk to enhance customer satisfaction through efficient transaction processing and exceptional service. This role involves greeting customers, managing service-related paperwork, and ensuring compliance with dealership policies. Ideal candidates will exhibit strong communication skills, attention to detail, and a friendly demeanor. Join a dynamic team that values professional development and offers a supportive work environment, where your contributions will directly impact customer experiences and operational success.

Qualifications

• High school diploma required; accounting education is a plus.
• Previous cashier or service-related experience preferred.

Responsibilities

• Process customer transactions accurately and efficiently.
• Maintain organized records of service transactions and customer info.
• Assist in resolving customer inquiries and concerns promptly.

Skills

Communication Skills

Attention to Detail

Customer Service

Multitasking

Education

High School Diploma

Additional Education in Accounting or Business Administration

Tools

MS Office

Dealership Management Systems

Job description

Job Title: Service Cashier / Clerk

Location: Bertera Nissan, Manchester

Job Type: Full-time/Part-time

About Us:
Bertera Nissan Manchester is a leading automotive dealership dedicated to providing exceptional customer service and quality automotive solutions. We pride ourselves on creating a seamless experience for our customers, and we’re looking for a Service Cashier / Clerk to join our dynamic team.

Position Overview:
The Service Cashier / Clerk is responsible for providing efficient and accurate processing of customer transactions related to vehicle service. This role supports the service department by ensuring that all customer accounts are handled with the utmost professionalism and accuracy. The ideal candidate will possess strong communication skills, attention to detail, and a friendly demeanor to enhance customer satisfaction.

Key Responsibilities:

1. Greet customers warmly and professionally as they arrive for service appointments.
2. Accurately process customer transactions, including payments for service and parts, ensuring a smooth check-out experience.
3. Maintain accurate and organized records of service transactions and customer information.
4. Assist in resolving customer inquiries and concerns in a timely and courteous manner.
5. Handle cash, credit, and debit transactions while ensuring compliance with dealership policies and procedures.
6. Collaborate with service advisors and technicians to ensure smooth operations in the service department.
7. Process warranty claims and coordinate with the accounting department for payment.
8. Manage service-related paperwork and maintain an organized filing system.
9. Adhere to all dealership and regulatory policies, including safety procedures.
10. Other duties as assigned to support team objectives.

Qualifications:

1. High school diploma or equivalent; additional education in accounting or business administration is a plus.
2. Previous experience in a cashier, accounts receivable, or service-related role preferred.
3. Basic understanding of automotive terminology and service processes is an advantage.
4. Strong attention to detail and accuracy in handling financial transactions.
5. Excellent communication and interpersonal skills with a customer-focused attitude.
6. Proficiency in computer applications, including MS Office and dealership management systems.
7. Ability to multitask in a fast-paced environment and maintain composure under pressure.
8. Must be able to work flexible hours, including weekends and evenings as required.

What We Offer:

1. Competitive salary and benefits package.
2. Opportunities for professional development and career advancement.
3. A supportive and friendly work environment.
4. Employee discounts on service and parts.

How to Apply:
If you are passionate about customer service and want to be a part of a growing dealership team, please submit your resume and a cover letter via our online portal or apply in person at Bertera Nissan, Manchester.

*Bertera Nissan Manchester is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.