Bereavement Specialist - Hospic

BrightSpring Health Services; Gainesville (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

Haven Hospice in Gainesville, FL seeks a Bereavement Specialist to coordinate bereavement services and spiritual support. The role includes outreach to families and staff, plus involvement in memorials and educational outreach.

Responsibilities include managing bereavement data, mail processes, client follow-up, auditing files, and developing a volunteer program. A high school diploma and ministry/CPE training are preferred; hospice experience is a plus.

Qualifications

• High School Diploma or GED required.
• Two year ministry/CPE training preferred.
• Bereavement training or ministry/pastoral background helpful.
• Hospice experience is a plus.

Responsibilities

• Coordinate bereavement activities and maintain records in the software system.
• Oversee mail processes and ensure timely bereavement correspondence.
• Contact bereaved clients to offer support and refer to counseling as needed.
• Assist Lead Chaplain with file auditing and care delivery quality.
• Develop and lead a bereavement volunteer program; participate in meetings.

Skills

Bereavement care

Client outreach

Data management

Communication skills

Driver license

Education

High School Diploma/GED

Two year ministry/CPE training

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Our Company

Haven Hospice

Overview

This position provides and coordinates bereavement services and some spiritual care to HHC patients/families; also available to staff for bereavement/spiritual support. This position is available for educational outreach and support to community at large. This position will also assist with and participates in scheduled memorial services as scheduled. This is designated as a safety sensitive position.

Schedule: Monday - Friday with possibility of Afterhours for Bereavement Camps.

Responsibilities

• Required to help manage, update, edit, and correct the bereavement activity with our software system so that we have as accurate information as it can be.
• Will be in charge of corporate bereavement mail process by either carrying out the duties themselves or overseeing volunteers for carrying out the duties. They will ensure the timeliness of our bereavement mail.
• Will be asked to contact bereaved clients and offer support to them as you are carrying out your duties within your role as a bereavement specialist, referring bereavement counseling needs to the Bereavement Coordinator.
• Will assist the Lead Chaplain in auditing the bereavement files and ensuring the best delivery of care available.
• Will help to lead and develop a bereavement volunteer program for our company.
• Attend required monthly meetings for Chaplains and other meetings required by supervisor or corporate offices.
• Participate as requested in office memorial services, open-houses, office memorial picnics for bereaved families.

Qualifications

• High School Diploma/GED.
• Two year graduate work in ministry and/or CPE training or the equivalent preferred.
• Ministry/pastoral work or bereavement training.
• No formal pastoral care/bereavement care experience is required.
• 1 year of Hospice experience is preferred.
• Must be a licensed driver with an automobile that is insured in accordance with state/or organization requirements and is in good working order.
• Attention to detail in composing, typing and proofing materials.
• Excellent spelling, grammar and written communication skills.
• Excellent oral and written communication skills.
• Ability to maintain high level of confidentiality.
• Ability to respond to Supervisor, patients, and families
• Ability to define problems, collect data and establish facts.
• Ability to use Microsoft Work, Excel, Outlook and other software programs

About our Line of Business

At Haven Hospice, our primary ambition is to bring high-quality care to the warmest and most serene environment possible: home. We provide the full spectrum of hospice services, thoughtfully tailored to the individual needs of patients and families. Haven Hospice, an affiliate of Adoration Health, is grounded in a foundational commitment to providing quality patient care and championing our agency leadership and teams. We are proud to have many dedicated health care professionals on our team. We are confident you will find purpose, meaning and a chance to make a positive impact from day one. For more information, please visit www.havenhospice.com. Follow us on Facebook and LinkedIn.

Location : Special Notice

This position is subject to a level 2 background screening. For more information on the Florida state background screening process and standards, please access and review the Care Provider Background Screening Clearinghouse.