Benefits & Wellness Programs Coordinator

Hall County Government; Gainesville (GA); On-site; USD 33,000 - 41,000; Full time

Job summary

Hall County Government is seeking a dedicated Benefits Coordinator in Gainesville, GA to help employees enroll in and understand health and welfare plans. You will liaise with insurance vendors and assist with invoice reviews and reporting.

The role requires a high school diploma or GED with at least two years in benefits administration, plus strong computer skills and attention to detail. This full-time position offers daily eligibility coordination and regular benefit events.

Qualifications

• Education and Experience: High school diploma or GED and two years of experience in employee benefits administration.
• Any equivalent combination of education and experience which provides the minimum level of qualifications stated above.
• Knowledge, Skills and Abilities: Knowledge of computer operations and software products, i.e. Microsoft Office Suite.
• Knowledge of benefits administration and relevant healthcare laws.
• Ability to multi-task.
• Ability to collect, compile, and analyze data.
• Ability to generate reports, using available data.
• Ability to communicate clearly and effectively, both orally and in writing.
• Ability to establish and maintain effective working relationships with other employees, outside agencies, and the public.
• Knowledge of the programs and benefits offered by employees.
• Ability to organize work, with attention to detail.
• Ability to effectively work with others.

Responsibilities

• Assists in the administration of employee benefit programs, inclusive of problem resolution.
• Maintains employee benefits filing systems and ensures benefit changes are entered appropriately in applicable systems.
• Performs customer service functions by answering employee requests and questions.
• Assists with reviewing and processing of monthly benefits invoices.
• Assists in resolving administrative problems with vendor representatives.
• Conducts benefits audits in accordance with benefit plans.
• May assist the Leave Specialist in tracking STD and LTD and provide reports on same.
• May be responsible for applicable reporting as it relates to benefits enrollments, premiums, and leave management.
• Prepare and set up meetings designed to help employees obtain information and understand company benefits and other related incentive programs.
• Ensure distribution of required employee notices.
• Reviews current and terminated employee payroll records to ensure that proper deductions are taken for benefits; deletes terminated and transferred employees from benefit listing.
• Communicates benefits eligibility to the County Clinic/Pharmacy and retirement vendors on a daily and monthly basis.
• Verifies benefits eligibility, both written and verbal, to various parties as needed.
• Assists with the processing of child support orders that mandate benefits coverage.
• Coordinates annual benefit events and wellness programs.
• Coordinates and expedites benefits delivery by establishing and maintaining positive working relationships with all benefits providers.
• Assists or prepares correspondence as requested (inclusive of communications materials using software, such as Canva).
• Regular and predictable attendance is required.
• Performs all other duties as assigned

Skills

Multi-tasking

Data analysis

Communication skills

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Hall County Government is seeking a dedicated Benefits Coordinator in Gainesville, GA to help employees enroll in and understand health and welfare plans. You will liaise with insurance vendors and assist with invoice reviews and reporting.

The role requires a high school diploma or GED with at least two years in benefits administration, plus strong computer skills and attention to detail. This full-time position offers daily eligibility coordination and regular benefit events.