Benefits & Wellness Coordinator

Riot Platforms Inc; Austin (TX); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) match

Health insurance

Wellness perks

Gym membership

Pet insurance

Childcare discounts

Job summary

Riot Platforms Inc is seeking a Benefits Coordinator to join the Total Rewards team in a hybrid role based out of Round Rock, TX. The position supports benefits lifecycle, inquiries, vendor and billing tasks, and open enrollment activities to deliver high-touch employee programs.

The ideal candidate will have 1+ year of HR or Benefits experience, exposure to medical/dental/retirement plans, strong data accuracy, and customer service mindset. This role offers growth in total rewards.

Qualifications

• 1+ year of professional experience in an HR or Benefits capacity.
• Exposure to employee benefit programs (Medical, 401(k), etc.).
• Operational mindset and commitment to accuracy.

Responsibilities

• Lifecycle Administration: support benefits lifecycle from enrollment to life events and terminations.
• Inquiry Management: respond to benefit questions and provide high-touch employee experience.
• Vendor & Billing Support: reconcile invoices and coordinate with vendors on eligibility or enrollment discrepancies.
• Open Enrollment Support: assist with data testing, material distribution, and help desk coverage.
• Program Assistance: support wellness initiatives, commuter benefits, and tuition reimbursement.
• Employee Communications: create clear benefits communications to raise awareness.
• LOA: assist with leave of absence administration with vendors.
• Cross-Functional Support: backup for broader Total Rewards team.
• Process Documentation: maintain SOPs for Total Rewards workflows.
• Systems & Reporting: generate basic reports and data audits across Total Rewards platforms.
• Payroll Support: coordinate with payroll on leave status changes and deductions.

Skills

HR knowledge

Benefits coordination

Customer service

Attention to detail

Communication

Tools

Microsoft Excel

Job description

Riot Platforms Inc is seeking a Benefits Coordinator to join the Total Rewards team in a hybrid role based out of Round Rock, TX. The position supports benefits lifecycle, inquiries, vendor and billing tasks, and open enrollment activities to deliver high-touch employee programs.

The ideal candidate will have 1+ year of HR or Benefits experience, exposure to medical/dental/retirement plans, strong data accuracy, and customer service mindset. This role offers growth in total rewards.