Benefits Verifier for Hearing Care

WSA – Wonderful Sound for All; Mentor (OH); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Company-paid life and disability insur

Paid time off and company holidays

401(k) retirement plan

Employee wellness resources

Opportunities for professional growth

Job summary

My Hearing Centers is seeking a Verification of Benefits Specialist to support patients and clinics by accurately verifying insurance eligibility and coverage. This in-office, full-time role collaborates with insurance carriers and internal teams to resolve discrepancies and ensure a smooth patient experience.

The ideal candidate will have experience in insurance verification or medical billing, strong knowledge of insurance plans and medical terminology, excellent communication skills, and

Qualifications

• Experience in insurance verification or medical billing.
• Strong understanding of insurance plans, benefits and medical terminology.
• Excellent attention to detail and accuracy.
• Strong verbal and written communication skills.
• Patient-focused customer service orientation.
• Proficient in Microsoft Excel and basic computer skills.

Responsibilities

• Verify patient insurance eligibility, hearing aid benefits and coverage details.
• Contact insurance carriers to obtain benefit information and resolve discrepancies.
• Help clinic teams understand patient benefits and coverage.
• Explain insurance information clearly and compassionately.
• Maintain accurate documentation in company systems.
• Collaborate with billing, patient services and clinical teams.
• Identify and address potential coverage or benefit issues.
• Follow payer requirements and company procedures.

Skills

Insurance verification

Medical billing

Medical terminology

Communication

Organization

Time management

Teamwork

Tools

Microsoft Excel

Job description

My Hearing Centers is seeking a Verification of Benefits Specialist to support patients and clinics by accurately verifying insurance eligibility and coverage. This in-office, full-time role collaborates with insurance carriers and internal teams to resolve discrepancies and ensure a smooth patient experience.

The ideal candidate will have experience in insurance verification or medical billing, strong knowledge of insurance plans and medical terminology, excellent communication skills, and