Benefits Technician

Elk Grove Village Police Department; Elk Grove Village (IL); On-site; USD 68,000 - 77,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

IMRF pension

Job summary

Village of Elk Grove Village is seeking a Benefits Technician in the Office of Human Resources to support employee and retiree benefits and risk management. The role involves processing enrollments, maintaining confidential records, assisting employees and retirees, and supporting leave and workers’ compensation administration.

With a Bachelor’s degree and two years in an office environment, you will work closely with the Benefits/Risk Coordinator to ensure accuracy, compliance, and excellent

Qualifications

• Bachelor's Degree required, plus two years in an office environment.
• Experience in Benefits, HR and/or Risk Management highly desirable.
• Proficiency with software applications, databases, spreadsheets, and word processing.

Responsibilities

• Assists with administration of employee and retiree benefit programs.
• Maintains benefits records in HRIS, payroll, and vendor systems.
• Provides guidance on eligibility, enrollment, and documentation.
• Supports onboarding and annual Open Enrollment activities.
• Assists with audits, reconciliations, and premium processing.
• Supports leave and workers’ compensation administration.
• Prepares reports, forms, and improves HR processes.
• Provides general administrative support to the HR Division.

Skills

Benefits administration

HRIS

Onboarding

Open enrollment

Customer service

Education

Bachelor's degree

Job description

VILLAGE OF ELK GROVE VILLAGE

JOB POSTING

BENEFITS TECHNICIAN – HUMAN RESOURCES

Elk Grove Village, Illinois, (pop. 33,127), a strategically located, progressive community that is home to the largest consolidated business park in North America, is seeking a dynamic, detailed and skills-oriented candidate for the position of Benefits Technician in the Office of Human Resources. Elk Grove Village is located in Cook and DuPage Counties adjacent to O’Hare International Airport and is home to approximately 3,600 businesses, located in its 5.4 square mile Business Park.

The Office of Human Resources (HR) is a division of the Village Manager’s Office. Staff within HR are the stewards of the Village’s greatest strategic asset and are responsible for championing a unified and dedicated workforce. Areas of focus for the Office of Human Resources include strategic talent management; onboarding and professional development; compensation and benefits administration; employee recognition and engagement; personnel records and data integrity; employee and labor relations; and regulatory compliance and policy implementation.

The Benefits Technician provides administrative and technical support for the Village’s employee and retiree benefits programs, risk management activities, and related Human Resources functions. The position works closely with the Benefits/Risk Coordinator and Human Resources Director to process benefits transactions, maintain confidential records, assist employees and retirees, and support leave and workers’ compensation administration. The position requires accuracy, confidentiality, responsiveness, and the ability to work independently on assigned projects and routine matters while providing exceptional customer service.

ESSENTIAL FUNCTIONS

• Assists with the administration of employee and retiree benefit programs, including processing enrollments, qualifying life events, benefit changes, terminations, and retiree benefit transactions.
• Processes and maintains accurate benefit records and transactions in the Village’s HRIS, payroll system, benefit vendor systems, and other applicable databases.
• Provides customer service and routine guidance to employees, retirees, and eligible dependents regarding benefit eligibility, enrollment, required documentation, and administrative processes.
• Supports new employee onboarding and annual Open Enrollment, including preparing materials, conducting enrollment appointments, processing elections, and verifying enrollment information.
• Assists with benefit audits, reconciliations, and financial administration, including reviewing enrollment information, resolving discrepancies, processing invoices, and verifying benefit deductions and premiums.
• Supports leave and workers’ compensation administration by preparing documentation, maintaining confidential records, tracking information, and coordinating routine communications.
• Prepares reports, correspondence, spreadsheets, forms, and other materials and assists with information audits, research, projects, and the development or improvement of Human Resources processes and procedures.
• Provides general administrative and operational support to the Human Resources Division, including maintaining records, processing invoices and purchase orders, responding to inquiries, preparing documents and mailings, and performing other duties as assigned.

EDUCATION, EXPERIENCE, AND TRAINING

A Bachelor's Degree required, as well as two years of experience in an office environment, including computer experience. Background in Benefits, Human Resources and/or Risk Management is highly desirable. Proficiency in software applications, databases, spreadsheets, and word processing is required.

HIRING RANGE AND SALARY

The hiring range for this position will be $68,353-$76,707, depending on education, experience and training, with a total salary range of $68,353 - $92,277.

OPENING DATE

September 23, 2026

CLOSING DATE

October 16, 2026

HOURS OF WORK

37.5 hours per week*

*This is a non-exempt, full-time, in office position working Monday through Friday from 8:30 a.m. - 5 p.m.

Additional Benefits

Elk Grove offers a competitive benefits package, including health, dental, vision, and life insurance. In addition, this position qualifies for an Illinois Municipal Retirement Fund (IMRF) pension.

All other inquiries should be directed to:

Office of Human Resources
901 Wellington Avenue
Elk Grove Village, Illinois, 60007

Elk Grove Village: The Exceptional Community

Elk Grove Village prides itself on being "The Exceptional Community":

Elk Grove Village continues to have the lowest combined property tax rate among comparable Cook County.

The Village was ranked as the third most affordable community for homebuyers in the country in a study conducted by Storage Cafe . According to the study, Elk Grove Village has the qualities of: "a tight-knit and friendly community, great schools, safety and more."

In 2022, Business Facilities Magazine ranked Elk Grove Village as the number one location in the United States for companies seeking to locate within industrial parks. The magazine also ranked the Elk Grove Village Business Park as #1 in the United States.

Also in 2022, Illinois Real Estate Journal's magazine awarded Elk Grove Village their "Municipality of the Year" award . The Village was judged on criteria including the size and scope of significant development projects over the last year, key economic development accomplishments, and how the Village provided grants and/or financial support for real estate projects.

Local Government Careers

• What is the local government management profession?
• What does a local government manager do?
• 12-to-25-week Department of Defense SkillBridge Program that provides transitioning service members with management training and hands-on experience in the local government environment to prepare them for smooth transitions into local government careers