Benefits Specialist I: Employee Benefits & Support

Charleston co.; North Charleston (SC); On-site; USD 33,000 - 36,000; Full time

Job summary

Charleston County is hiring a Benefits Specialist I to guide employees, HR representatives and retirees through health, dental, vision and life insurance and other benefits, shaping a positive experience for our workforce.

The role is in-person at the Lonnie Hamilton III building in North Charleston (4045 Bridge View Dr.), working 8:30 to 5, Monday through Friday. Open until filled with hourly pay of $24.25–$25.73.

Qualifications

• High School diploma or GED required; an Associate's degree is preferred.
• At least one year in benefits with enrollment, reporting, and issue resolution.
• Experience as HR Generalist/Specialist or equivalent.
• Familiarity with benefits software, Microsoft Office, SharePoint.
• Preferred: 1-2 years in benefits processing; IPMA-CP/SHRM certifications.

Responsibilities

• Answer questions about health, dental, life insurance and retirement benefits.
• Bridge communication between employees, HR and providers to resolve issues.
• Maintain workflows, update records, and support payroll adjustments.
• Attend training to stay current on benefits administration.
• Collaborate with team to share guidance and support.

Skills

Benefits knowledge

Customer service

Data entry

Attention to detail

HR coordination

Education

High School Diploma or GED

Associate's degree preferred

Tools

Benefits software

Microsoft Office

SharePoint

Job description

Charleston County is hiring a Benefits Specialist I to guide employees, HR representatives and retirees through health, dental, vision and life insurance and other benefits, shaping a positive experience for our workforce.

The role is in-person at the Lonnie Hamilton III building in North Charleston (4045 Bridge View Dr.), working 8:30 to 5, Monday through Friday. Open until filled with hourly pay of $24.25–$25.73.