Benefits Specialist/Case Manager

Voa Gny; New York (NY); Hybrid; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Coverage

Retirement Plan

Tuition Reimbursement

Paid Time Off

Paid Birthday Holiday

Job summary

VOA-GNY is seeking a Benefits Specialist to support veterans residing in Permanent Supportive Housing in the Bronx and Brooklyn. The role focuses on helping clients access benefits, advocacy, budgeting coaching, and collaboration with case management and healthcare providers.

The position requires the ability to communicate clearly, document progress, and conduct workshops while maintaining extensive client records and referrals to SSI/SSD processes.

Qualifications

• Associate's degree or 60 college credits in Human Services field or High School Diploma or GED with 2 years of related experience helping low-income clients access and maintain benefits including Public Assistance, Disability and Veterans benefits.
• Demonstrated ability in verbal and written communication, including basic computer skills.

Responsibilities

• Conduct benefits assessments and provide individualized education, assistance, referrals and advocacy to help clients obtain and retain any and all benefits to which they are entitled, including accompanying clients to appointments as needed.
• Work with clients and their medical and behavioral health providers to document disability to support SSI/SSD applications and appeals.
• Provide individualized money management and budgeting coaching and as needed connect clients to services to adult guardianship or representative payee services.
• Develop and deliver workshops on topics related to benefits, budgets and money management.
• Utilize best practice approaches and evidence-based interventions to maximize client outcomes.
• Maintain service documentation to include client progress notes, observations and interactions about clients and incident reporting when necessary.
• Participate in internal and external case conferencing activities.

Skills

Verbal communication

Written communication

Basic computer skills

Education

Associate's degree / 60 college credits

HS Diploma or GED

Job description

Position: Benefits Specialist

The Benefits Specialist offers support to eligible formerly homeless clients living in Permanent Supportive Housing to promote well-being and stability. The Benefits Specialist is part of a specialized team working across four SRO sites in The Bronx and Brooklyn. The Benefits Specialist will be assigned a caseload of clients at one of those sites and will coordinate closely with case management, recreational and operations staff at the building to which they are assigned

East 119th Street Veterans Residence is a single room occupancy (SRO) residence that provides permanent, supportive housing to formerly homeless single veteran men and women, including those diagnosed with a mental illness. To learn more about the program, copy and paste this link into a browser https://www.voa-gny.org/our-vets-programs

Location: New York, NY 10036

Minimum Qualifications

• Associate's degree or 60 college credits courses in Human Services field or High School Diploma or GED with 2 years of related experience helping low-income clients access and maintain benefits including Public Assistance, Disability and Veterans benefits.
• The position also requires a demonstrated ability in verbal and written communication, including basic computer skills.

Benefits Specialist Principal Responsibilities

1. Conduct benefits assessments and provide individualized education, assistance, referrals and advocacy to help clients obtain and retain any and all benefits to which they are entitled, including accompanying clients to appointments as needed.
2. Work with clients and their medical and behavioral health providers to document disability to support SSI/SSD applications and appeals.
3. Provide individualized money management and budgeting coaching and as needed connect clients to services to adult guardianship or representative payee services.
4. Develop and deliver workshops on topics related to benefits, budgets and money management.
5. Utilize best practice approaches and evidence-based interventions to maximize client outcomes.
6. Maintain service documentation to include client progress notes, observations and interactions about clients and incident reporting when necessary.
7. Participate in internal and external case conferencing activities.

We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:

And much more!

• Medical, Dental, & Vision Coverage
• Prescription Coverage
• Life Insurance
• Retirement Plan
• Tuition Reimbursement
• Paid Time Off, including a Paid Birthday Holiday