Benefits Specialist

PROMAN Staffing USA; Northbrook (IL); Presencial; USD 60 000 - 75 000; Tempo integral

Resumo da oferta

Proman Staffing USA is seeking a Benefits Specialist to support US-based associates with benefits enrollment, education, error resolution, and termination coordination. You will interact with all US-based business units to address inquiries, maintain data feeds, and deliver benefit education.

Responsibilities include administering benefits across multi-state programs, coordinating with payroll and vendors, supporting Open Enrollment, ACA reporting, and ensuring accurate HRIS data and

Qualificações

• 2+ years of HR experience.
• 2+ years of benefits administration experience.
• Experience with multi-state benefits administration preferred.
• HRIS experience with Employee Navigator and/or Paylocity preferred.
• Proven record of creating and maintaining efficient internal processes.

Responsabilidades

• Administers and processes employee benefits, enrollments, changes, and terminations.
• Responds to basic benefit inquiries from associates and vendors.
• Escalates issues in a timely manner.
• Reviews file feeds and ensures data accuracy between HRIS and vendor portals.
• Performs manual input of benefit data as needed.
• Oversees COBRA administration.
• Educates employees on benefit offerings as SME.
• Collaborates with payroll to ensure accurate employer contributions and deductions.
• Assists with benefit communication initiatives.
• Works with Insurance Broker on benefit-related issues including invoicing.
• Monitors and processes benefit plan invoices.
• Maintains benefits records and documentation per retention requirements.
• Supports annual Open Enrollment.
• Assists with ACA reporting and nondiscrimination testing.
• Creates and maintains internal process documentation.
• Maintains integrity of data entry in HRIS/ATS.
• Coordinates with vendors to resolve claim issues and escalations.

Conhecimentos

Project management

Verbal & written communication

Data reporting

Attention to detail

Analytical thinking

Adaptability

Customer service

HR policies knowledge

Excel proficiency

Ferramentas

Employee Navigator

Paylocity

Descrição da oferta de emprego

Proman Staffing is a member of the Proman global family of companies, and a leading provider of temporary staffing throughout the Southeast, Central South, Midwest, and Eastern United States. Proman Staffing has created a strong reputation providing industrial staffing services for a wide variety of businesses. Our success is our ability to incorporate top performance teams at our locations with a focus on the industrial sector of the market. We are a global company proud of our family culture of working as one team for our customers’ advantage. Summary The Benefits Specialist provides support to the US based Proman Associates through education, enrollment, error resolution, and coordination of termination. Interact with all US based business units to ensure benefit inquiries are addressed, maintain data feeds to minimize discrepancies, and deliver benefit education

Responsibilities

• Administers and processes employee benefits; new enrollments, benefit changes, terminations.
• Responds to basic benefit inquiries from Associates and vendors in a timely manner.
• Escalates issues where appropriate in a timely manner.
• Reviews file feeds and ensures any issues are addressed from HRIS to vendor portals for all benefit enrollment/changes/terminations.
• Responsible for manual input of benefit data as necessary.
• Oversees COBRA administration.
• Acts as benefits subject matter expert (SME) educating employees on benefit offerings.
• Collaborates with payroll and ensures that employer contributions and payroll deductions are processed accurately.
• Assists with the development, implementation, and administration of benefit communication and educational initiatives.
• Works closely with Insurance Broker to ensure all benefit related issues are addressed, including but not limited to file feeds, provider services, invoicing, etc.
• Monitors and processes all benefit plan invoices.
• Maintains accurate benefits records and employee documentation in accordance with record retention requirements.
• Supports the annual Open Enrollment process.
• Assists with benefits compliance activities including ACA reporting, nondiscrimination testing, and required distribution notices.
• Creates and maintains process documentation for internal procedures.
• Maintains integrity and accuracy of data entry into the HRIS/ATS.
• Coordinates with vendors to resolve claim issues and employee escalations.

Skills & Abilities

• Ability to proactively prioritize, manage, and complete multiple projects simultaneously within time constraints and with strong attention to detail.
• Excellent verbal and written communication skills.
• Strong ability to compile reports using various data sources.
• Highly detail-oriented and organized.
• Strong analytical, problem-solving, and auditing skills.
• Ability to adapt to changing priorities and business needs.
• Excellent customer service skills, including ability to interpret and explain benefit policies to employees at all levels.
• Thorough understanding of local, state, and federal laws involving employment, HR, and HR policies.
• Advanced proficiency in Microsoft Excel required, including pivot tables, formulas, XLOOKUP, data reconciliation, and analysis of large data sets.

Qualifications

• 2+ years of experience in HR.
• 2+ years of experience in benefits administration.
• Experience with multi-state benefits administration preferred.
• HRIS systems knowledge - Employee Navigator and/or Paylocity - preferred.
• Successful record of creating and maintaining internal processes for optimal efficiency.