Benefits Specialist

Flexjet LLC; Cleveland (OH); On-site; USD 50,000 - 70,000; Full time

Job summary

Flexjet LLC in Cleveland, Ohio, is seeking a Benefits Specialist to manage and administer employee benefits programs. This role involves ensuring employees understand their benefits options and maintaining compliance with regulations. You will be the liaison between the company, employees, and benefits vendors.

The ideal candidate will have strong knowledge of benefits administration systems and excellent communication skills to support employee needs. This position is vital for enhancing employee satisfaction and compliance.

Qualifications

• Proven experience administering employee benefit plans.
• Strong knowledge of benefits administration systems and tools like UKG.
• Excellent communication skills for engaging with employees and vendors.

Responsibilities

• Manage day-to-day operations of employee benefits programs.
• Educate employees about their benefits options and assist in decision-making.
• Serve as primary contact for benefits vendors, resolving issues related to coverage.

Skills

Benefits administration experience

Knowledge of benefits administration systems (e.g., UKG)

Communication and interpersonal skills

Analytical skills

Familiarity with laws and regulations

Organizational skills

Job description

Current job opportunities are posted here as they become available.

A Benefits Specialist is responsible for managing and administering an organization’s employee benefits programs. They act as a liaison between the company, employees, and benefits vendors, ensuring employees understand their benefits options and that the organization complies with legal and regulatory requirements.

Key Duties and Responsibilities

1. Benefits Administration

• Manage day-to-day operations of employee benefits programs, including health, dental, vision, retirement plans, life insurance, be able to answer simple leave related questions
• Assist in coordinating annual open enrollment processes, including employee communication, system updates, and vendor collaboration.
• Process enrollments, changes, and terminations in benefit plans accurately and on time.
• Monitor benefits eligibility, ensuring compliance with policies and regulations.

2. Employee Communication and Support

• Educate employees about their benefits options and assist them in making informed decisions.
• Address employee inquiries regarding claims, coverage, and eligibility.
• Conduct benefit presentations during new hire induction and answer benefit related questions.

3. Vendor and Stakeholder Coordination

• Serve as the primary point of contact for benefits vendors, resolving issues related to coverage, claims, and file feeds.
• Work closely with payroll to ensure accurate processing of benefits on paychecks.

4. Compliance and Reporting

• Ensure compliance with applicable laws and regulations, such as COBRA, HIPAA, and the Affordable Care Act (ACA).
• Audit benefits enrollment data to ensure accuracy and compliance with company policies.

Skills and Qualifications

• Experience administering employee benefit plans.
• Strong knowledge of benefits administration systems and tools (e.g., UKG).
• Excellent communication and interpersonal skills for engaging with employees and vendors.
• Analytical skills for managing data, resolving discrepancies, and evaluating program performance.
• Familiarity with relevant laws and regulations.
• Organizational skills to manage deadlines, especially during open enrollment and other peak periods.

Impact of the Role

A Benefits Specialist plays a crucial role in ensuring employees feel supported and valued through well-managed benefits programs. Their work directly influences employee satisfaction, retention, and overall organizational compliance.