Benefits Programs Specialist

Service Corporation International; Georgia; On-site; USD 54,000 - 66,000; Full time

Job summary

Service Corporation International in Houston, TX seeks an experienced Benefits Administrator to support health and welfare, retirement, and leave programs with accurate plan administration and strong customer service.

You will process enrollments, changes, and terminations, coordinate with vendors, assist with Open Enrollment, and ensure compliance with ACA, COBRA, HIPAA, and related notices. Bachelor's degree and 2 years' experience required.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
• 2 years of employee benefits administration experience.
• Working knowledge of health and welfare, retirement, and leave administration.
• Experience with HRIS platforms (Workday preferred).
• Strong customer service and problem-solving skills.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple priorities while maintaining accuracy.

Responsibilities

• Administer employee benefit programs including medical, dental, vision, life insurance, retirement, and voluntary benefits.
• Ensures all benefit enrollments, qualifying life events, status changes, and terminations are processed according to plan documents and federal/state regulations.
• Respond to associate and manager inquiries regarding benefit plans, eligibility, enrollment, and policies.
• Coordinate with third-party vendors to resolve benefit administration issues.
• Participate in testing of benefit system enhancements and vendor file updates.
• Maintain benefit records and ensure accurate data within HRIS and vendor systems.
• Support benefit reconciliations and assist with invoice auditing and payment processes.
• Assist with annual Open Enrollment planning, testing, communications, and execution.
• Prepare standard reports and assist with routine audits to ensure data accuracy.
• Support compliance activities including ACA reporting, COBRA administration, HIPAA privacy, and required benefit notices.
• Assist in documenting benefit processes and maintaining departmental procedures.
• Responds to court orders, medical support orders and other required documents as they relate to Benefits programs.
• Identify opportunities to improve processes and enhance the associate experience.
• Perform other related duties as assigned.

Skills

Customer service

Problem solving

Organizational skills

Written and verbal communication

Multi-task management

Education

Bachelor’s degree in Human Resources, Business Administration, or related field

Tools

HRIS (Workday preferred)

Microsoft Excel / Office

Job description

Service Corporation International in Houston, TX seeks an experienced Benefits Administrator to support health and welfare, retirement, and leave programs with accurate plan administration and strong customer service.

You will process enrollments, changes, and terminations, coordinate with vendors, assist with Open Enrollment, and ensure compliance with ACA, COBRA, HIPAA, and related notices. Bachelor's degree and 2 years' experience required.