Benefits Program Manager - Client Success

Brown & Brown Insurance; Town of Florida (NY); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health Benefits

Financial Benefits

Mental Health & Wellness

Paid Time Off

Holidays & Discounts

Job summary

Brown & Brown is seeking a Benefits Consultant to join our growing team in Maitland, FL. The role is primarily responsible for project management of an assigned book of business, coordinating day-to-day operations, and delivering client services with internal teams.

You will lead cross-functional efforts, work with onboarding, compliance, marketing, and finance teams, and travel approximately 30% as required to establish strong client relationships.

Qualifications

• Bachelor’s Degree (BA) or a combination of a HS diploma with 5-7+ years of marketing or underwriting benefits experience.
• Travel – 30% minimum
• Strong knowledge of employee benefit concepts and practices including but not limited to; Fully Insured and Self-Funded products, Medical, Dental, Vision, Disability, Life, HIPAA, COBRA, PPACA
• Exceptional organizational and presentation skills
• Ability to act and motivate others to follow and achieve desired results
• Excellent verbal and written communication
• Strong ability to multi-task and handle multiple projects in fast paced environment
• Advanced knowledge in Microsoft Office applications such as PowerPoint, Excel, and Word
• Routine travel which may require teammates to drive their own vehicle or a rental vehicle. Acceptable results of an MVR report at the time of hiring and periodically thereafter, and maintenance of minimum acceptable insurance coverages are requirements of the position.
• Working knowledge of AMS360 and ImageRight (preferred)

Responsibilities

• Overall responsibility for the project management for all assigned groups.
• Accompany Broker on initial prospect visit to understand the culture of the group, company details and to establish a working relationship.
• Communicate to the onboarding team for the new client details and provide the AOR letters.
• Coordinate with department heads to assign a dedicated team to the account, once a group has been sold.
• Work with internal teams to provide all client deliverables (reporting, renewals, benefit guides, OE materials, project timelines, technology, and wellness strategies, etc.)
• Formulate go to market strategy with client and communicate details to marketing team.
• Coordinate with the Marketing/Finance team to establish timelines, deliverables, communicate marketing strategy, required carriers to send RFP, contribution strategies, plan alternates, etc.
• Review all existing plans and COC’s. Identify gaps in coverage, compliance issues, recommended plan changes or enhancements, etc.
• Communicate to compliance on items that need to be implemented or reviewed for client
• Communicate with the Communications team to establish open enrollment timelines.

Skills

Employee benefit concepts

Verbal and written communication

Microsoft Office

Organizational skills

Presentation skills

Multi-tasking

AMS360

ImageRight

Education

Bachelor’s Degree

Tools

AMS360

ImageRight

Job description

Brown & Brown is seeking a Benefits Consultant to join our growing team in Maitland, FL. The role is primarily responsible for project management of an assigned book of business, coordinating day-to-day operations, and delivering client services with internal teams.

You will lead cross-functional efforts, work with onboarding, compliance, marketing, and finance teams, and travel approximately 30% as required to establish strong client relationships.